Research and Development Senior Analyst
BRF
Total years of experience :4 years, 7 Months
*BRF is one of the biggest food companies in the world, created from the association between Sadia and Perdigao. It is a global leader in exporting animal protein and on producing foods that reach more than 150 countries in five continents. BRF combines 1 innovation center, 35 productive units, 20 distribution centers, and over 88, 000 employees.
o Project leader of the Research and Development Department:
i. Developed and launched a Customer Care Service and Call Center for BRF in 6 countries: UAE, KSA, Oman, Kuwait, Qatar, Bahrain
ii. Led a project to create a Consumer Protection Manual covering all 6 jurisdictions included in the Customer Care Service in collaboration with Squire Patton Boggs. Conducted separate workshops and trainings in each respective country
iii. Supervised the registering of all complaints from clients (on CRM Tool) and coordinated with the different stakeholders to implement relevant action plans
o Participated in packaging and branding projects and supervised all translations of product labels and artwork
o Represented BRF with pertinent regulatory authorities to attain ADFCA and SFDA approvals
o Responsible for POs (purchase orders) and PRs (purchase requisitions) for the R&D and Marketing Departments
I was a research assistant in the Ophthalmology Department where I participate in studies that include clinical trials, retrospective studies, or case reports.
o Attaining IRB (Institutional Review Board) approval for project proposals
o Patient enrollment and data collection
o Statistical analyses
o Assisting the attendings/doctors in writing the manuscript
o Submission of article to a journal by following author instructions and responding to reviewer comments
o Collaborating with specialists from different countries who have contributed to the research study (planning meetings, answering questions, project coordination).
o Coordinating with different departments, whether HR or other clinics, to complete the research project and clarify the roles and responsibilities expected from each.
o Projects listing me as a Co-Author
A. Publications
1. Interocular Symmetry in Choroidal Thickness Christiane Al-Haddad, MD; Lama El Chaar, MSc; Rafic Antonios, MD; Mays El-Dairi, MD; Baha’ Noureddin, MD Journal of Ophthalmology, Accepted October 2014 A Prospective, observational, cross-sectional study to report interocular differences in choroidal thickess in children using spectral domain optical coherence tomography (SD-OCT) and correlate findings with biometric data.
B. Complete Projects
1. Choroidal Changes in Amblyopia: A prospective institutional study to detect changes in the choroidal layer at the macular area in amblyopic eyes using enhanced depth spectral domain optical coherence tomography (SD-OCT).
2. Patterns of Uveitis in Children According to Visual Maturity: Comparison of Visual Outcomes and Complications: This original article is a retrospective chart review reporting patterns of pediatric uveitis in the Lebanese population and identifying the most common causes of visual loss from this disease according to visual maturity. We focused on the impact of amblyopia on the visual outcome of younger patients. This topic has not been addressed previously.
3. Intra-operative Complications During Cataract Surgery in Patients with prior Intravitreal Injections: A retrospective chart review that aims at comparing patients undergoing cataract surgery who have received intravitreal injections to patients undergoing cataract surgery but who are naive to injections. We believe that a better understanding of how these repetitive intravitreal injections can affect the integrity of the lens capsule should help alert surgeons of possible risks and, at the same time, propose new solutions to avoid surgical complications.
C. Ongoing Projects
1. Genetic Study of Strabismus Congenital Cranial Dysinnervation Disorders (CCDD’s) and their associated anomalies: This collaboration between Dr. Al-Haddad at the American University of Beirut, Medical Center and Dr. Elizabeth Engle at Boston Children’s Hospital is designed to study the underlying genetic causes of axon guidance disorders, that include the congenital cranial dysinnervation disorders (CCDD’s), strabismus and disorders of central white matter tract development. Strabismus patients will be identified by Dr. Al-Haddad in the pediatric ophthalmology clinic during their routine visits and a research appointment will be set up if patients express interest. During the appointment, consent forms will be signed and saliva samples will be collected by the research assistant. For confidentiality, samples will be de-identified and coded prior to shipping to the Engle lab. Samples will be accompanied by de-identified medical records and family pedigrees, all prepared by the research assistant.
2. Keratoconus Prevalence study in Children A prospective study to detect the age of onset and the spectrum of corneal topographic changes of subclinical keratoconus in the pediatric population in keratoconus susceptible individuals before the damage of the disease ensues, and to evaluate its rate of progression over time.
I was assigned to the Department of Environmental Health where I helped professors gather literature review relevant to their studies and publishing. In addition, I worked in the lab on microbiological analysis based on what was asked of me by the professors.
This project is about studying the environmental health profile of the schools in the Palestinian camps located in several Lebanese regions. These schools were provided by the United Nations Relief and Works Agency. The AUB students participating, including myself, are responsible of completing a survey in each school that will aid in forming a profile on these schools and then assessing them on an environmental health basis.
I was given the opportunity by the Group Quality Assurance Manager at Agthia Group - Abu Dhabi, UAE to provide an independent assessment of the quality control aspects at their bottled water and juice production facilities.
The scope of the assignment covered tours of both facilities with interviews and challenging questions, including review of workflow and processes as followed by Machine Operators at the production lines and by the Quality Control staff. Observations and recommendations were submitted to the Group Quality Assurance Manager to support the company initiative for Continued Improvement and Operational Excellence.
American University of Beirut- Beirut, Lebanon Master's Degree in Environmental Sciences- Environmental Health
American University of Beirut - Beirut, Lebanon Bachelor's Degree in Environmental Health with a minor in Public Health Graduation Date: June 2010