Sr. Project Manager
Hayat Communications
مجموع سنوات الخبرة :16 years, 8 أشهر
- Managing several multi-million projects of: upgrading mobile operators network infrastructure to Fiber Optics - Fiber to the Tower, and implementing the FO infrastructure of the MOC in the country (FTTH)
- Directly managing large teams of: communication, civil and site engineers; auto-cad draftsmen; civil supervisors; termination and splicing supervisors.
- Reporting project progress and updates to higher management
- Communicating and working with client's senior management and project engineers.
- Preparing project plans, GAP analysis, performance analysis, and progress updates.
- Building process and communication plans both internally and with client
- Managing stakeholders.
- Selecting, evaluating, communicating with vendors and sub-contractors.
- Managing cost, and maintaining BoQs,
- Overseeing the project operations and implementation.
- Planning and monitoring daily activities and project timeline.
- Managing risk and implementing risk plans.
- Ensuring implementation quality and conformance with client's and MOC standards.
- Working with Network Diagrams, OTDR tests, and gov't bodies permissions and approvals.
- Prioritizing project activities to ensure maximum delivery in short period.
- Planning for the taking and the execution of projects from initiation until closure.
- Facing clients and vendors, working with key stakeholders and identifying communication plans.
- Scope analysis, including gathering, understanding, and analysing customer requirements.
- Creating a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
- Resource planning and management.
- Developing project budgets and managing cost.
- Identifying and controlling risks associated with the initiation and/or the implementation of specific. projects in the IT domain, as well as determining gaps during the implementation.
- Overseeing project by tracking of the different activities, monitoring project progress and ensuring the successful completion of the project.
- Preparing and maintaining project plans.
- Documenting and recording project activities.
- Creating and maintaining all the different IS related processes for ISO purposes, tracking chnages and periodically updating existing processes.
- Working with ISO team in evaluating the adherence of the different teams to the ISO standards, by conducting cross-departmental audits, issuing non-conformance reports, and recommending preventive and corrective actions.
- Working on projects related to the internal system needs of Gulfnet as well as on projects for external clients.
- Gathering, understanding and analysing customer requirements.
- Analysing clients' existing systems, processes and business models.
- Recommending enhancements to processes/business models using information systems.
- Presenting and preparing technical proposals.
- Preparing project scopes and system requirement specification.
- Designing solutions according to the identified and agreed-upon requirements.
- Working closely with colleagues, developers and a variety of end users to ensure technical compatibility and user satisfaction.
- Validating implementation results by testing solutions against identified requirements.
- Software solutions evaluation and recommendation.
- Creating and maintaining all the different IS related processes for ISO purposes, tracking changes and periodically updating existing processes.
- Working with ISO team in evaluating the adherence of the different teams to the ISO standards, by conducting cross-departmental audits, issuing non-conformance reports, and recommending preventive and corrective actions.
- Identifying gaps in the existing environment at Gulfnet, proposing and implementing MS CRM.
- Implementing CRM solutions fit for the ISP market, hospitality industry, health care, banking, etc.
- Fully automating the internal processes of retail customers, by building workflows connecting all the different departments overcoming the separate-islands dilemma.
- Supporting and administrating MS CRM and periodically enhancing it by addressing newly arriving requirements.
- Working on projects related to the internal system needs of Gulfnet as well as projects for external clients.
- Gathering, understanding and analysing customer requirements.
- Recommending enhancements to processes/business models using information systems.
- Preparing project scopes and system requirement specification.
- Designing solutions according to the identified and agreed-upon requirements.
- Working closely with colleagues, developers and a variety of end users to ensure technical compatibility and user satisfaction.
- Validating implementation results by testing solutions against identified requirements.
Part-time programmer & research assistant in the department of Computer Engineering. My role included:
- Implementing a solution using the Monte Carlo algorithm to test the performance of servers simulating the recent specs in the market.
- Analysing the resulting values by running the program on multiple different server specifications
Worked as a Teaching Assistant in the department of computer engineering, Kuwait University. Role included:
- Teaching C++ labs for engineering students
- Preparing quizes
- Grading students
- My master's program focused on IT Management and achieving Competitive Advantage with Information Technology. - A member of a research group researching the different collaborative networks, and the impact of entropy on them. Paper Publication: "Cyclic Entropy of Collaborative Complex Networks", 2012. Published in IET Communications Journal, Vol. 6 No. 12 Pg. 1611-1617. - Worked on research measuring "Servers Performance Utilising the Monte Carlo Simulation Algorithm" - Graduated with Honors from the Department of Computer Engineering.
- Majored in Computer Science with focus on programming languages and software engineering. - Minored in English Translation, Department of English Language & Literature. - Completed a training course in “CCNA”, first level, offered by Regional Cisco Networking Academy, Kuwait. - Graduated with Honors, and awarded for being one of the top 3 students in the Department of Computer Science. - Six times recipient of the dean's Award for being an Excellent student in the Department of Computer Science. Volunteering & Activities: - Member of the ACM Socitey. - Volunteered in Kuwait-held ACM Programming competition, Dec 2004 & Dec 2005. - Participated in MENA Collegiate Programming Contest (ACPC) held in Morocco, 2006. Gained a Certificate of Honorable Mention.
GPA: 96.3 %