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Lama Wazzi Moukahal , Telesales Agent

Lama Wazzi Moukahal

Telesales Agent·Hendel

Lebanon

High school or equivalent, scientific

Work experience

Total years of experience: 8 years, 3 months

Telesales Agent

July 2022 - Present

Hendel

Beirut, Lebanon

July 2022 - Present

-Place a minimum of 100-150 Outbound calls each day
-Responsible for calling/chasing participants who -completely signed-up for an
event organized by the organization
-Greet customers as they pick up the phone and introduce myself and the name
of company
-Surpassed sales goals through implementation of effective marketing
strategies and to ensure all sales lead are converted into sales
-To persuade potential and current customers to purchase new products
-Document all calls made to potential customers
Set appointments with potential customers for their time
-Take information from potential customers regarding their specific product or
service needs
-Answer any questions that the potential customers ask to the best of my ability
Respond to customer inquires and resolve it
Prospecting and do cold and warm calling

Company industry:
Retail & Wholesale
Job role:
Sales

Telesales Agent

June 2022 - July 2022

citruss tv

Beirut, Lebanon

June 2022 - July 2022

• Place a minimum of 100-150 Outbound calls each day
• Responsible for calling/chasing participants who completely signed-up for an event organized by
the organization
• Greet customers as they pick up the phone and introduce myself and the name of company
• Surpassed sales goals through implementation of effective marketing strategies and to ensure all
sales lead are converted into sales
• To persuade potential and current customers to purchase new products
• Document all calls made to potential customers
• Set appointments with potential customers for their time
• Take information from potential customers regarding their specific product or service needs
• Answer any questions that the potential customers ask to the best of my ability
• Respond to customer inquires and resolve it
• Prospecting and do cold and warm calling

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

August 2021 - May 2022

holdal group

Beirut, Lebanon

August 2021 - May 2022

• Sales
• Operating cash register
• Customer Service
• Problem Solving
• Interacting with customers
• Time management
• Routinely inspect company property and equipment, creating repair tickets as needed
• Draft daily and weekly Sales Report for upper management
•Control product quality and shelf availability
• Monitor and maintain store inventory

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Associate

May 2018 - October 2020

Victoria’s Secret Pink

Beirut, Lebanon

May 2018 - October 2020

Sales and Marketing
• Cashier
• Customer and personal service
• Problem solving
• Interacting with customers
• Accomplishing several tasks at one time

Company industry:
Retail & Wholesale
Job role:
Sales

Crew Member

October 2016 - August 2017

McDonald’s

Lebanon

October 2016 - August 2017

Job Role:
• Food preparation
• Cashier
• Inventory
• Interacting with customers
• Accomplishing several tasks at one time

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Al Risala High School

February 2021

February 2021

High school or equivalent, scientific

Lebanon

courses: BAC 2 -Scientific , Beirut Lebanon

Skills

CASHIER
Expert
CASHIER
Expert
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MARKETING
Beginner
MARKETING
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
teamwork
Expert
teamwork
Expert
order
Expert
order
Expert
retail
Expert
retail
Expert
supervising
Expert
supervising
Expert
money
Expert
money
Expert
typing
Expert
typing
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
SALES
Expert
SALES
Expert
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate

Languages

Arabic

Expert

English

Expert