territory manager
MICROSOFT
Total years of experience :15 years, 1 Months
The primary Microsoft sales contact for a portfolio of commercial and public sector Corporate Accounts.
Add value to customers by demonstrating how Microsoft technology can help solve operational concerns and positively impact the customer’s business or organization.
Lead generation, opportunity qualification and closed revenue targets against the accounts in the territory.
Drive both revenue and customer satisfaction.
Develop Line of Business contacts in owned and shared accounts and
Develop a customer relationship map for owned accounts and/or contribute to customer relationship maps across shared accounts.
Conduct regular customer business reviews in owned accounts and/or contribute to business reviews across shared accounts.
Create/orchestrate profiles for each owned account.
Develop/contribute to the development of a partner strategy and PBP into account plans
Responsible for maintaining the data integrity of the dedicated Accounts and Contacts; accuracy and clarity of data entered in the CRM tool
Territory Management and planning skills, customer’s opportunities and challenges forecast through effective planning and active development
Responsible for selling Dell's products and services to customers.
Learns the full range of Dell technology, products, and services.
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Develops and maintains client relationships.
Maintain customer profiles in Dell's CRM database and provide virtual team members with current account information and activities.
Interface with internal, virtual team members and customers, performing tasks critical to customer satisfaction and the total customer experience.
Participate in customer forecasting activities as outlined and required by the virtual team
Develop and maintain effective customer relations on all customer levels; being the liaison between the customer needs and products/services.
Negotiation; cost estimates; selling of total solutions
Ensure a high customer satisfaction level through working closely with the management and virtual teams.
Develop and maintain effective customer relations on all customer levels; being the liaison between the customer needs and products/services.
Negotiation; cost estimates; selling of total solutions
Ensure a high customer satisfaction level through working closely with the management and virtual teams.
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Education and Qualifications