لميس أبوطالب

• ReviewtheperformedtasksofAIBusinessanalysts, andratethem(Pass-Fail-Revise).
• GuidethePODteamofanalystsontheirdailyqueriestoensureperformingqualitytasks.
• Support Project/ POD leadership with analysis of the task reviews outcomes and major/ minor issues, to
provide focused training sessions to the analysts.

• Analysis of monthly price targets, measurement and results to ensure meeting business profitability
objectives.
• Monthly reporting and meetings with regional business leaders and global pricing leaders to provide
analysis and insights on price resu lts, FY forecast, recom mended price actions, corrective actions, a nd havi ng
business input on current sales status, risks and opportunities. Then taking action on discussed points in
collaboration with global pricing, finance, offering management, etc.
• Data Analytics to develop dedicated strategies for price optimization in MENA for each business, and support
commercial leaders with pricing analytics to use for guiding their teams.
• Contract Price Negotiations: Review of major Long-Term Agreements and services contracts to review pricing,
discounts and YOY price escalation requirements of labor, spare parts and services to identify and recommend
profitability improvement actions.
• Proposing new pricing tools and strategies or modification to existing ones for more business insights
and simplification.
• Tableau dashboard and regression models development for sales coverage to analyze sellers performance
by region/ country and provided recommendation through a regression model for re-allocation of sellers to
maximize sales.

Highlights:
 Played pivot role in achieving profitable sales for the company by proposing new pricing strategy, setting competitive price levels, and supporting sales team in deal negotiations thereby reaching a net sale to the tune of USD 173, 105, 968 with a sales margin of 26.30% across Middle East, Africa & Turkey during 2017 - 2019

Key Deliverables:
 Finalize, review and update Pricing, Deal Lanes and Rebate Policies to customize the pricing according to market inputs and customers’ requirements across each region to ensure business growth and profitability
 Support Product Management and Sourcing teams throughout the product introduction process by costing and setting prices as per agreed strategy along with providing assistance in the evaluation of prices
 Build long-term customer and client relations through regular visits for understanding the markets’ needs and analyze those inputs to provide recommendations for improvement of sales and customer experience
 Negotiate for special customer Price Requests, Discounts, Promotions, and yearly/quarterly rebate schemes along with evaluation of stock levels and profitability across different regions to propose promotional strategies
 Support commercial teams with Price and Profitability Analysis and recommendations on approved price levels along with congregation of information from cross-functions to support incoming tenders
 Costing for projects and tenders with review of relevant pricing special terms and conditions
 Update Price Uploads, Rebate Agreements, Discounts, Price and Cost Downloads, and Cost Checking in SAP while working in collaboration with Finance, Sourcing, Customer Service, and Supply Chain to suggest required corrective measures

• Finalize, review and update Pricing, Deal Lanes and Rebate Policies to customize the pricing according to market inputs
and customers requirements across each region to ensure business growth and profitability
• Support Product Management and Sourcing teams throughout the product introduction process by costing and setting
prices as per agreed strategy along with providing assistance in the evaluation of prices
• Build long-term customer relations through regular visits for understanding the markets needs and analyze those
inputs to provide recommendations for improvement of sales and customer experience
• Negotiate for special customer Price Requests, Discounts, Promotions, and yearly/quarterly rebate schemes along with
evaluation of stock levels and profitability across different regions to propose promotional strategies
• Proposal & bid management: providing approved price levels supported by Price and Profitability Analysis and relevant
T&Cs to commercial teams, while cooperating cross-functionally to compile the required information to achieve winning
proposals
• Costing for projects and tenders with review of relevant pricing special terms and conditions
• Update Price Uploads, Rebate Agreements, Discounts, Price and Cost Downloads, and Cost Checking in SAP while
working in collaboration with Finance, Sourcing, Customer Service, and Supply Chain to suggest required corrective
measures

Highlights:
 Prepared Sales Analysis for senior management and sales team suggesting to shift focus towards profitable products (HID and LED) instead of already growing market of non-profitable products in North Africa region and the strategy resulted in improved Sales growth | 2017


Key Deliverables:
Pricing:
 Revised price lists while closely following the market trends and dynamics to ensure profitable sales of company products
 Followed market feedbacks to propose pricing actions accordingly while ensuring the prices are being properly maintained in SAP
 Assisted commercial teams in price/profitability analysis of incoming quotes along with recommending on approved price levels
 Acquired information to support incoming tenders in terms of Product Management, Supply Chain, Sourcing, and Finance
 During my work at Pricing and Customer service, I worked with cross-functional bodies like Production Management, Supply Chain, Sales, Warehouse, Technical Support, Forwarders, and banks to ensure accurate deliveries

Pricing:
• Revised price lists while closely following the market trends and dynamics to ensure profitable sales of company
products
• Followed market feedbacks to propose pricing actions accordingly while ensuring the prices are being properly
maintained in SAP
• Assisted commercial teams in price/profitability analysis of incoming quotes along with recommending on approved
price levels
• Acquired information to support incoming tenders in terms of Product Management, Supply Chain, Sourcing, and
Finance
• During my work at Pricing and Customer service, I worked with cross-functional bodies like Production Management,
Supply Chain, Sales, Warehouse, Technical Support, Forwarders, and banks to ensure accurate deliveries
• Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lightings
business
• Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
• Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank
trade transactions
• Handled all customers inquiries, order management, shipment preparations, billing, orders follow up, delivery
coordination, etc.
• Resolved customer complaints and delivery issues maximum customer satisfaction, with prior risk management
reduce delays/ order processing obstacles and resolve Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely
response to customer inquiries and accelerating order processing.

 Served as the main point of contact with Dubai Customs and JAFZA authority for all official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.

 Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.
 Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.

Highlights:
 Successfully managed customer inquiries, quotations, orders and deliveries to GCC and Africa regions. Handled event management during company’s participation in events such as Airport Show (Dubai) for continuous 4 years involving all the planning starting from stand preparation, marketing strategies, to the procurement of required inventory
 Prepared price quotation for UPS, Frequency Convertors and Security Systems for Dubai Police, Emirates Airline, Etisalat, PDO, Dubai Airport, Sharjah University, etc.

Key Deliverables:
 Coordinated local, regional & international projects of Data center & server rooms infrastructure: Precision A/C, UPS, frequency converters, ground support equipment & services for aviation sector, etc.
 Managed inbound and outbound logistics and procurement from international and local suppliers, prepared Tender proposals and submittals, compliance lists, costing & quotations
 Communicated with key stakeholders across Europe & USA for Inquiries, Order Processing, Deliveries, and Marketing events
 Administered partnership agreements and service maintenance contracts, Inventory updates and Database using MS excel and Access.
 Handled customers’ inquiries, order management, shipment preparations, complaints, orders follow up, delivery coordination, etc.

• Coordinated local, regional & international projects of Data center & server rooms infrastructure: Precision A/C, UPS,
frequency converters, ground support equipment & services for aviation sector, etc.
• Managed inbound and outbound logistics and procurement from international and local suppliers, prepared Tender
proposals and submittals, compliance lists, costing & quotations
• Communicated with key stakeholders across Europe & USA for Inquiries, Order Processing, Deliveries, and Marketing
events Administered partnership agreements and service maintenance contracts, Inventory updates and Database using MS
excel and Access.
• Handled customers inquiries, order management, shipment preparations, complaints, orders follow up, delivery
coordination, etc.

Translate from English to Arabic and vice versa documents of many fields e.g.: economics, history, population and social studies, IT and engineering.

Teaching English, French and IT ( from grades 1 to 6)

*Make weekly and daily plans for the different departments in the company.
*Follow up the implementation of the orders and solve the problems occur before or during production in cooperation with the other involved departments in Egypt and Germany.
*Update the information on the system.
*Check the availability of materials, and find replacements if possible.
*Creation and supervision of Self-made orders.
*Printing the order papers for all departments, price tickets, time bonus papers and revising the printed paper tags,
*Revising packing lists and modification of final orders quantities in the system according it.
* Help in fixing hardware problems regarding computers, printers and copying machine.