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Lamies Abu Talib, AI Business Analytics – POD Channel Quality Lead (Contractor)

Lamies Abu Talib

AI Business Analytics – POD Channel Quality Lead (Contractor)·Turing Enterprises, Inc.,

United Arab Emirates

Master's degree, Operations Management

Work experience

Total years of experience: 22 years, 1 months

AI Business Analytics – POD Channel Quality Lead (Contractor)

October 2025 - Present

Turing Enterprises, Inc.,

Dubai, United Arab Emirates Remote

October 2025 - Present

• ReviewtheperformedtasksofAIBusinessanalysts, andratethem(Pass-Fail-Revise).
• GuidethePODteamofanalystsontheirdailyqueriestoensureperformingqualitytasks.
• Support Project/ POD leadership with analysis of the task reviews outcomes and major/ minor issues, to
provide focused training sessions to the analysts.

Company industry:
IT Services

Regional Pricing Leader

July 2022 - March 2025

Honeywell International Inc. (Energy and Sustainability Solutions),

Dubai, United Arab Emirates

July 2022 - March 2025

• Analysis of monthly price targets, measurement and results to ensure meeting business profitability
objectives.
• Monthly reporting and meetings with regional business leaders and global pricing leaders to provide
analysis and insights on price resu lts, FY forecast, recom mended price actions, corrective actions, a nd havi ng
business input on current sales status, risks and opportunities. Then taking action on discussed points in
collaboration with global pricing, finance, offering management, etc.
• Data Analytics to develop dedicated strategies for price optimization in MENA for each business, and support
commercial leaders with pricing analytics to use for guiding their teams.
• Contract Price Negotiations: Review of major Long-Term Agreements and services contracts to review pricing,
discounts and YOY price escalation requirements of labor, spare parts and services to identify and recommend
profitability improvement actions.
• Proposing new pricing tools and strategies or modification to existing ones for more business insights
and simplification.
• Tableau dashboard and regression models development for sales coverage to analyze sellers performance
by region/ country and provided recommendation through a regression model for re-allocation of sellers to
maximize sales.

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Marketing and PR

Regional Pricing Manager

March 2018 - May 2021

General Electric // Tungsram International (Formerly GE Lighting),

Dubai, United Arab Emirates

March 2018 - May 2021

Highlights:
 Played pivot role in achieving profitable sales for the company by proposing new pricing strategy, setting competitive price levels, and supporting sales team in deal negotiations thereby reaching a net sale to the tune of USD 173, 105, 968 with a sales margin of 26.30% across Middle East, Africa & Turkey during 2017 - 2019

Key Deliverables:
 Finalize, review and update Pricing, Deal Lanes and Rebate Policies to customize the pricing according to market inputs and customers’ requirements across each region to ensure business growth and profitability
 Support Product Management and Sourcing teams throughout the product introduction process by costing and setting prices as per agreed strategy along with providing assistance in the evaluation of prices
 Build long-term customer and client relations through regular visits for understanding the markets’ needs and analyze those inputs to provide recommendations for improvement of sales and customer experience
 Negotiate for special customer Price Requests, Discounts, Promotions, and yearly/quarterly rebate schemes along with evaluation of stock levels and profitability across different regions to propose promotional strategies
 Support commercial teams with Price and Profitability Analysis and recommendations on approved price levels along with congregation of information from cross-functions to support incoming tenders
 Costing for projects and tenders with review of relevant pricing special terms and conditions
 Update Price Uploads, Rebate Agreements, Discounts, Price and Cost Downloads, and Cost Checking in SAP while working in collaboration with Finance, Sourcing, Customer Service, and Supply Chain to suggest required corrective measures

Company industry:
Manufacturing

Regional Pricing Manager

March 2018 - May 2021

General Electric // Tungsram International (Formerly GE Lighting),

Dubai, United Arab Emirates

March 2018 - May 2021

• Finalize, review and update Pricing, Deal Lanes and Rebate Policies to customize the pricing according to market inputs
and customers requirements across each region to ensure business growth and profitability
• Support Product Management and Sourcing teams throughout the product introduction process by costing and setting
prices as per agreed strategy along with providing assistance in the evaluation of prices
• Build long-term customer relations through regular visits for understanding the markets needs and analyze those
inputs to provide recommendations for improvement of sales and customer experience
• Negotiate for special customer Price Requests, Discounts, Promotions, and yearly/quarterly rebate schemes along with
evaluation of stock levels and profitability across different regions to propose promotional strategies
• Proposal & bid management: providing approved price levels supported by Price and Profitability Analysis and relevant
T&Cs to commercial teams, while cooperating cross-functionally to compile the required information to achieve winning
proposals
• Costing for projects and tenders with review of relevant pricing special terms and conditions
• Update Price Uploads, Rebate Agreements, Discounts, Price and Cost Downloads, and Cost Checking in SAP while
working in collaboration with Finance, Sourcing, Customer Service, and Supply Chain to suggest required corrective
measures

Company industry:
Manufacturing

Pricing Specialist

December 2015 - February 2018

General Electric - United Arab Emirates

Dubai, United Arab Emirates

December 2015 - February 2018

Highlights:
 Prepared Sales Analysis for senior management and sales team suggesting to shift focus towards profitable products (HID and LED) instead of already growing market of non-profitable products in North Africa region and the strategy resulted in improved Sales growth | 2017


Key Deliverables:
Pricing:
 Revised price lists while closely following the market trends and dynamics to ensure profitable sales of company products
 Followed market feedbacks to propose pricing actions accordingly while ensuring the prices are being properly maintained in SAP
 Assisted commercial teams in price/profitability analysis of incoming quotes along with recommending on approved price levels
 Acquired information to support incoming tenders in terms of Product Management, Supply Chain, Sourcing, and Finance
 During my work at Pricing and Customer service, I worked with cross-functional bodies like Production Management, Supply Chain, Sales, Warehouse, Technical Support, Forwarders, and banks to ensure accurate deliveries

Company industry:
Manufacturing

Pricing Specialist

December 2015 - February 2018

General Electric (GE Lighting),

Dubai, United Arab Emirates

December 2015 - February 2018

Pricing:
• Revised price lists while closely following the market trends and dynamics to ensure profitable sales of company
products
• Followed market feedbacks to propose pricing actions accordingly while ensuring the prices are being properly
maintained in SAP
• Assisted commercial teams in price/profitability analysis of incoming quotes along with recommending on approved
price levels
• Acquired information to support incoming tenders in terms of Product Management, Supply Chain, Sourcing, and
Finance
• During my work at Pricing and Customer service, I worked with cross-functional bodies like Production Management,
Supply Chain, Sales, Warehouse, Technical Support, Forwarders, and banks to ensure accurate deliveries
• Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lightings
business
• Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
• Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank
trade transactions
• Handled all customers inquiries, order management, shipment preparations, billing, orders follow up, delivery
coordination, etc.
• Resolved customer complaints and delivery issues maximum customer satisfaction, with prior risk management
reduce delays/ order processing obstacles and resolve Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely
response to customer inquiries and accelerating order processing.

Company industry:
Manufacturing

(Senior) Customer Service Rep.

July 2011 - November 2015

General Electric - United Arab Emirates

Dubai, United Arab Emirates

July 2011 - November 2015

 Served as the main point of contact with Dubai Customs and JAFZA authority for all official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.

Company industry:
Manufacturing

Senior Customer Service Representative

July 2011 - November 2015

General Electric - United Arab Emirates

Dubai, United Arab Emirates

July 2011 - November 2015

 Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.
 Served as a main point of contact with Dubai Customs and JAFZA authority for official assignments of GE Lighting’s business
 Handled order deliveries from USA, Europe and UAE JAFZA to GCC and Levant customers
 Maintained bank trade documents by coordinating shipments under LC or Document acceptance and following up bank trade transactions
 Handled all customers’ inquiries, order management, shipment preparations, billing, orders follow up, delivery coordination, etc.
 Resolved customer complaints and delivery issues to maximum customer satisfaction, with prior risk management to reduce delays/ order processing obstacles and resolve them before occurrence.
 Cross-functional coordination with finance, sales, supply chain, pricing, warehousing and freight forwarders for timely response to customer inquiries and accelerating order processing.

Company industry:
Manufacturing

Administrator & Sales Support

June 2007 - June 2011

Gulf Computer Support Systems & Airpo-Tech (for Data center and aviation technologies)

Dubai, United Arab Emirates

June 2007 - June 2011

Highlights:
 Successfully managed customer inquiries, quotations, orders and deliveries to GCC and Africa regions. Handled event management during company’s participation in events such as Airport Show (Dubai) for continuous 4 years involving all the planning starting from stand preparation, marketing strategies, to the procurement of required inventory
 Prepared price quotation for UPS, Frequency Convertors and Security Systems for Dubai Police, Emirates Airline, Etisalat, PDO, Dubai Airport, Sharjah University, etc.

Key Deliverables:
 Coordinated local, regional & international projects of Data center & server rooms infrastructure: Precision A/C, UPS, frequency converters, ground support equipment & services for aviation sector, etc.
 Managed inbound and outbound logistics and procurement from international and local suppliers, prepared Tender proposals and submittals, compliance lists, costing & quotations
 Communicated with key stakeholders across Europe & USA for Inquiries, Order Processing, Deliveries, and Marketing events
 Administered partnership agreements and service maintenance contracts, Inventory updates and Database using MS excel and Access.
 Handled customers’ inquiries, order management, shipment preparations, complaints, orders follow up, delivery coordination, etc.

Company industry:
Electrical Engineering

Administrator & Sales Support

June 2007 - June 2011

Gulf Computer Support Systems & Airpo-Tech

Dubai, United Arab Emirates

June 2007 - June 2011

• Coordinated local, regional & international projects of Data center & server rooms infrastructure: Precision A/C, UPS,
frequency converters, ground support equipment & services for aviation sector, etc.
• Managed inbound and outbound logistics and procurement from international and local suppliers, prepared Tender
proposals and submittals, compliance lists, costing & quotations
• Communicated with key stakeholders across Europe & USA for Inquiries, Order Processing, Deliveries, and Marketing
events Administered partnership agreements and service maintenance contracts, Inventory updates and Database using MS
excel and Access.
• Handled customers inquiries, order management, shipment preparations, complaints, orders follow up, delivery
coordination, etc.

Company industry:
Electrical Engineering

Interviewer (Statistics and Market Research)

December 2006 - January 2007

Ipsos-Stat for market research

Sharjah, United Arab Emirates

December 2006 - January 2007

Company industry:
Marketing

Freelance Translator

June 2003 - February 2006

Frame for engineering services

Alexandria, Egypt

June 2003 - February 2006

Translate from English to Arabic and vice versa documents of many fields e.g.: economics, history, population and social studies, IT and engineering.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Other

Teaching English, French and IT

February 2004 - May 2005

Private lessons (Freelance)

Alexandria, Egypt

February 2004 - May 2005

Teaching English, French and IT ( from grades 1 to 6)

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Production planner

March 2001 - November 2002

Puttmann Egypt (The German company for kids fashion)

Alexandria, Egypt

March 2001 - November 2002

*Make weekly and daily plans for the different departments in the company.
*Follow up the implementation of the orders and solve the problems occur before or during production in cooperation with the other involved departments in Egypt and Germany.
*Update the information on the system.
*Check the availability of materials, and find replacements if possible.
*Creation and supervision of Self-made orders.
*Printing the order papers for all departments, price tickets, time bonus papers and revising the printed paper tags,
*Revising packing lists and modification of final orders quantities in the system according it.
* Help in fixing hardware problems regarding computers, printers and copying machine.

Company industry:
Industrial Production
Job role:
Management

Production planner

March 2001 - November 2002

Puttmann - The German Company for Kids Wear,

Alexandria, Egypt

March 2001 - November 2002

Company industry:
Manufacturing

Education

Heriot-watt University

June 2022

June 2022

Master's degree, Operations Management

United Arab Emirates

Operations Management Masters program, including: Data Analytics, Big Data Analytics, Lean Six Sigma, Systems Thinking, Operations Management, Supply Chain, Quality Management. My dissertation is about Sales and Operations Planning (S&OP) for profitability improvement through analytics, with focus on Smart S&OP.

Arab Academy for Science and Tech. & Maritime Transport, with the Norwegian shipping Academy

May 2003

May 2003

Higher diploma, International transport and logistics

Egypt

A study in Logistics, Transportation, Port management, economy, and marketing. Duration: November 2002 - May 2003 Grade: Very Good

Arab Academy for Science and Technology and Maritime Transport

March 1999

March 1999

Bachelor's degree, BSc. in Electronics and Communications Engineering

Egypt

GPA (point): 3.42 out of 4

GPA (point): 3.42 out of 4

Grade: Excellent

Skills

Commercial Operations
Expert
Commercial Operations
Expert
Customer Service
Expert
Customer Service
Expert
Analysis
Expert
Analysis
Expert
Pricing
Expert
Pricing
Expert
Management
Expert
Management
Expert
R programming
Beginner
R programming
Beginner
PRICING STRATEGIES
Expert
PRICING STRATEGIES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
SALES ANALYSIS
Expert
SALES ANALYSIS
Expert
PLANNING
Intermediate
PLANNING
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
ORDER MANAGEMENT
Expert
ORDER MANAGEMENT
Expert
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
MS Word
Expert
MS Word
Expert
HTML
Intermediate
HTML
Intermediate
MS Access
Intermediate
MS Access
Intermediate
MS power point
Intermediate
MS power point
Intermediate
Visual Basic
Beginner
Visual Basic
Beginner
MS Project
Beginner
MS Project
Beginner
SAP LP2
Intermediate
SAP LP2
Intermediate
Photoshop
Beginner
Photoshop
Beginner
MS Excel
Expert
MS Excel
Expert
AutoCAD
Beginner
AutoCAD
Beginner
salesforce.com
Intermediate
salesforce.com
Intermediate
Data Analytics
Intermediate
Data Analytics
Intermediate
SQL
Beginner
SQL
Beginner
Machine Learning
Beginner
Machine Learning
Beginner
Commercial Operations
Expert
Commercial Operations
Expert
Customer Service
Expert
Customer Service
Expert
Analysis
Expert
Analysis
Expert
Pricing
Expert
Pricing
Expert
Management
Expert
Management
Expert
BID MANAGEMENT
Intermediate
BID MANAGEMENT
Intermediate
BUSINESS ANALYTICS
Intermediate
BUSINESS ANALYTICS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
PROPOSAL MANAGEMENT
Intermediate
PROPOSAL MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES INVENTORY AND OPERATIONS PLANNING
Intermediate
SALES INVENTORY AND OPERATIONS PLANNING
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
French
Intermediate

Memberships

Project Management Institute

Member

April 2009

Training and Certifications

Certifications
Lean Six Sigma - Yellow Belt
AIGPE
Jan 2025
Certified Associate in Project Management (CAPM)
Workshops for Export Documentation Processing
Finance for Non-Finance Professionals
Data Analytics for Managers Course
Business Intelligence and Competitive Analysis
APMP Foundation Certification
Generative AI for Beginners
Certified Pricing Professional (CPP)
Certified Lean Six Sigma Yellow Belt
Entrepreneurship Master Class with Junior Achievement
Certified Pricing Professional
Nov 2024 - Nov 2026

Training
Lean Six Sigma Green Belt (ongoing)
IASSC
Jun 2020
Data Analytics for Managers
University of Michigan
Apr 2020
Show credentials
Advanced Programming course: Access & Visual Basic
University of Alexandria
Sep 2004
Port Management Course
Barcelona Port Authority
May 2003
Key articles of UCP600
HSBC Trade Academy
Apr 2012
Key articles of Collection rules UEC 522 and Introduction to Inco terms 2010
HSBC Trade Academy
Apr 2012
Presentation Skills
GE Leadership programs
Mar 2013
Finance for non-finance professionals
GE Leadership programs
Nov 2016

Hobbies

  • Social Work
    With INJAZ: * Big Bang Innovation Day Camp (2019) * Entrepreneurship Master Class with Junior Achievement (2017) * Teaching Career Success Program with Junior Achievement (2015) - With GE volunteers: Sports day, IT 4 Charity and other events with orphans and special needs children - Mentoring & Coaching women graduates in their startup projects (Society of Women Graduates of Gaza Strip) (2015)