IT Support Specialist
Nestle Company
مجموع سنوات الخبرة :7 years, 3 أشهر
Setting and monitor IT KPIs
End user support for all business-related IT needs as a site administrator
(More than 400 users across Saudi Arabia)
Asset Control and Management
Deployment and support of Windows Enterprise and Microsoft Office
Suite on HP laptops and Tablets
Responsible for 15 video conference units spread across Nestle offices in
Saudi Arabia which includes Polycom and Cisco video conference units
Cisco call manager -
Installing and configuring computer systems.
Diagnosing hardware/software faults and solving technical problems.
Staff database update.
Monitoring and maintaining the computer systems.
Managing and assessing all coming purchases tickets from all Saudi Arabia
branches
Monitoring and evaluating the main software (Currage) and discussing way to
improve
Jeddah Chamber of Commerce and Industry
Checking the performance of the official website and reporting all
faults
Samena Group
Personnel Coordinator, HR May2013 -Feb.2014
Recruitment procedures.
Staff database update.
End-of-service procedures.
Follow-up evaluation of branches.
Training and Rehabilitation.
Prepare functional structures of the branches and the warehouse and put the
required numbers with the version of reporting.
Follow-up requests for staff within the branches and warehouse generally
treated in the order with other functions in the section depending on the
task.
Reports of performance bonuses and promotions