Executive HR Officer
National Offset Company
Total years of experience :5 years, 10 Months
Carry out the recruitment process from manpower planning through to on-boarding and induction including setting requirements with line managers, filtering CV’s, ensuring that appropriate interview and assessment processes are deployed to maximize the fit between the candidate’s and NOC’s requirements, conducting initial interviews and providing feedback and recommendations on the prospective candidates; interact with recruitment agencies whenever necessary.
Develop and update job descriptions to reflect any significant changes in job responsibilities.
Supervise the processing all required travel documents, hotel and flight booking for official travel.
Process employment contracts for new recruits, and private contracts for special cases.
Set training budgets and plans after obtaining and processing training requirements from all NOC departments and ensure that effective training and development programs are delivered to employees. Follow up with training feedback from trainees and training providers.
Ensure all disciplinary actions are carried out in compliance with internal HR policies and procedures, and Kuwait labour law.
Supervise transfers, promotions, resignations, terminations and dismissals. Conduct employee exit interviews, and maintain records of the exit cause.
Monitor attendance and investigate absences.
Supervise the yearly performance appraisals, salary reviews, promotions and other personnel related activities for staff, reporting all outcomes to upper management.
Review employees’ overtime, allowances, benefits, loans, salary adjustments and other similar claims to ensure compliance with policy. HR related contracts, including training providers and insurance companies. Supervised insurance claims.
Identification and implementation of methods to engage, motivate and retain staff.
Management of Employee Files.
Make initial contact with new employees and brief them about the entry process to Kuwait.
Coordinate with the new employee regarding specific requirements and assist them with the familiarization process.
Liaise with Government Services assisting the new employee throughout the residency process, including; regular contact, attestation of relevant documents, Civil Id, driving license, dependents residency, schooling and housing.
Liaise with key stake holders to keep fully informed of status; for the purpose of a seamless integration into the Alghanim community.
Conduct and manage new employee orientation program and general induction process.
Prepare literature and relevant documentation for the on boarder.
Keep up to date with new legislation that will affect the on boarding processes.
Set effective policies and workflows between different units.
Implemented staff retention through staff satisfaction.
Contributed to the company development and staff development.
Developed advertising opportunities, which involved placing adverts in media.
Managed the production of marketing materials, including brochures, catalogues, this involved writing and proofreading drafts and liaising with designers and printers.
Organised and attended events and exhibitions.
Contributed to and developed marketing plans and strategies.
Monitored performance (in relevant areas) according to agreed standards and take necessary actions to communicate/ advise/ assist according to performance levels.
Plan and manage departmental activities in accordance with agreed timescales.
Maintain and develop existing and new clients through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and client satisfaction.
Issue and maintain all documents and agreements between the company and the clients.
Through field experience the management trainee program built and strengthened sales techniques, managerial and leadership characteristics, and decision making skills.
Management skills: leadership, training, mentoring, people skills, soft skills, and looking at the big picture.
Business management: cost control, profits, growth, account management, employee development, administrative skills, developing Job Descriptions, and reviewing several candidates for the recruiting process.
Marketing: How to set effective strategies to monitor brand awareness, how to gain new customers both retail and corporate, how to handle dealerships, run body shop accounts, importance of marketing research and measuring the effectiveness of the marketing campaigns.
Sales: how to increase revenue by generating more sales.
Customer service: taking reservations, handling customer enquiries, problem solving and delivering cars to customers.
Fleet control: how to handle repairs, and getting the right number and type of cars in your fleet.
One - On - One tutoring for students with special needs, especially in English pronunciation for students in the early grades.
Group tutoring sessions for students leveling grades 6 to grade 12 in various subjects, mainly mathematics, economics, and biology.
Meeting with parents on a bi-weekly basis to discuss their child(ren)’s progress and areas of concern.
Maintaining records of students progress and development
Planning, preparing and delivering lessons to a range of classes/ ages to cater to their needs in parallel to school work
Maintaining discipline
Implementing strategies to encourage the student’s participation in the sessions to help further identify their areas of strengths, weaknesses, and progress.
Motivating students with enthusiastic and imaginative presentation
Applying a recognition scheme to applaud students who have demonstrated significant progress.
Graduated with distinction. Was granted several semester scholarships as a result of high grades. Completed a 2 month internship program at Bank Audi during my university studies. Also graduated high-school with honors and was valedictorian.
