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Lamya AL Tahrawe, Strategic Partnership Representative

Lamya AL Tahrawe

Strategic Partnership Representative·SOFEX

Jordan

Bachelor's degree, Industrial Engineering

Work experience

Total years of experience: 8 years, 4 months

Strategic Partnership Representative

June 2025 - Present

SOFEX

Amman, Jordan Hybrid

June 2025 - Present

• Lead cross-functional teams to ensure successful project execution and delivery, aligning with organizational goals and stakeholder expectations.
• Manage end-to-end project lifecycles, ensuring timely completion of milestones and adherence to budgets while mitigating risks.
• Develop and implement strategic project plans that enhance operational efficiency and drive measurable outcomes.
• Foster strong relationships with key stakeholders, facilitating effective communication and collaboration throughout project phases.
• Utilize data-driven insights to inform project strategies and optimize resource allocation for maximum impact.
• Champion continuous improvement initiatives, leveraging feedback to refine processes and enhance project performance.

Company industry:
Industrial Engineering & Automation
Job role:
Engineering

Project Management Supervisor

December 2024 - March 2025

Middle East Payment Services - MEPS

Amman, Jordan

December 2024 - March 2025

• Selected by the CEO to lead strategic project alignment across all MEPS departments, driving progress towards 2026 board objectives.
• Oversaw multi-unit project execution in IT, Risk, PMO, and Operations, including initiatives like open banking discovery and MEPS-Yemen, collaborating with World Bank vendors.
• Guaranteed adherence to Central Bank of Jordan (CBJ) regulations in vendor selection, tender processes, and governance frameworks, ensuring compliance and integrity.
• Facilitated the transition from Project Management Supervisor to Senior Project Manager, enhancing leadership capabilities and project oversight.

Company industry:
Financial Services
Job role:
Finance and Investment

Senior Project Manager

June 2023 - September 2024

AL Etihad Payments / Mercury Payment Services

Abu Dhabi, United Arab Emirates

June 2023 - September 2024

• Led two national payment infrastructure programmes for the Central Bank of UAE: AANI, the UAE's instant payment scheme, and UAESWITCH, the domestic card switch — spanning the full project lifecycle from planning through delivery.
• Managed onboarding of 70+ financial institutions onto AANI, achieving full alignment with CBUAE regulatory objectives; directed a portfolio of 43 financial institutions through UAESWITCH Phase I, achieving 100% regulatory compliance and acceptance rate.
• Designed and delivered complete PMO governance documentation suite: SOPs, authority matrices, process models, project portfolio documents (PPDs), and organisational structures supporting both programmes.
• Implemented UAESWITCH POS domestic card routing with an automated reconciliation framework, streamlining settlement operations for all connected members.
• Developed centralised reporting systems delivering 35+ critical KPIs to CBUAE management; implemented risk management strategies limiting exposure to under 0.05%.
• Delivered executive-level KPI reporting and performance monitoring across multiple teams; represented AANI at industry forums for stakeholder engagement and market promotion.
• Led cross-functional coordination between IT, testing teams, and vendors across both programmes — managing scope, task delegation, progress tracking, and milestone closure.
• Applied agile project management practices to adjust delivery plans in response to shifting CBUAE strategic priorities.
• Supported Emiratisation goals through resource planning and development of 15 tailored career development plans for UAE national team members.

Company industry:
Banking
Job role:
Banking

Project Specialist

November 2019 - May 2023

Network International

Amman, Jordan

November 2019 - May 2023

• Managed end-to-end project lifecycle for business banking projects: planning, scope management, risk management, implementation, and closure across multiple concurrent initiatives.
• Maintained 25% strategic year-on-year budget increase; delivered annual financial performance reporting across unit expenses and resource planning.
• Conducted internal audits of two business units against the ISO 9001:2015 quality management system, achieving zero audit observations across two consecutive cycles; certified as Internal Auditor by TUV Dubai, UAE (2021).
• Produced data flow diagrams, RACI matrices, roles and permissions matrices, and lessons-learned registers for cross-team knowledge transfer.
• Led orientation programmes and workshops to transfer project management knowledge across different stakeholder groups

Company industry:
Financial Services
Job role:
Finance and Investment

Project Coordinator

February 2017 - February 2019

National Programme FFF

Amman, Jordan

February 2017 - February 2019

• Coordinated industry-academia linkage projects and managed stakeholder engagement between university and corporate partners.
• Developed entrepreneurship training and delivered workshops for early-stage founders and innovation programme participants.

Company industry:
Higher Education
Job role:
Management

Education

University of Jordan

January 2019

January 2019

Bachelor's degree, Industrial Engineering

Jordan

GPA (point): 3.22 out of 4

GPA (point): 3.22 out of 4

Skills

Total Quality Management
Expert
Total Quality Management
Expert
Entrepreneurial Endeavors
Expert
Entrepreneurial Endeavors
Expert
Innovation Management
Expert
Innovation Management
Expert
Strategising
Expert
Strategising
Expert
Supply Chain Management
Expert
Supply Chain Management
Expert
CERTIFIED BUSINESS ANALYSIS PROFESSIONAL
Intermediate
CERTIFIED BUSINESS ANALYSIS PROFESSIONAL
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
FINANCIAL TECHNOLOGY FINTECH
Intermediate
INSTANT MESSAGING
Intermediate
INSTANT MESSAGING
Intermediate
PRODUCT LIFECYCLE MANAGEMENT
Intermediate
PRODUCT LIFECYCLE MANAGEMENT
Intermediate
PROJECT GOVERNANCE
Intermediate
PROJECT GOVERNANCE
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
STAKEHOLDER MANAGEMENT
Intermediate
WATERFALL METHODOLOGY
Intermediate
WATERFALL METHODOLOGY
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Business Analytics: Decision Making Using Data
University of Cambridge
Feb 2023
Show credentials
Certified Business Analysis Professional CBAP
IIBA
Nov 2024
Show credentials

Training
IoT Specialist
Global ICT
May 2021
Show credentials
Internal Auditor
TUV Dubai, UAE Show credentials