Executive Secretary
Security Forces Hospital - Riyadh
Total years of experience :6 years, 7 Months
write letters for outgoing and receive incoming from inside/outside the hospital, represents the Department chief when needed by screening incoming telephone calls; recording and transmitting Email and messages, scheduling, receiving, and announcing scheduled activities and rounds and duties and on-calls to all staff, recording meeting discussions, provides historical reference by developing and utilizing filing and retrieval systems, Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt, Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs, dealing with patients and visitors.
Help to keep the company work running smoothly, take care of my manager appointments and set up meetings inside and outside the company, answering calls and Emails, booking travel tickets and hotels rooms for my manager and the staff, creating and maintaining filing systems, letters written.
Collecting payments for over 300 customers per month.
recommending payments solutions for those who have financial problems.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Update account status and database regularly.
Comply with requirements when legal action is unavoidable
Ensure coordination of communication between patient and families and medical staff, provide the patient with information on hospital services, respond to patient inquiries, analyze and interpret patient account data and facilitate payment, respond to patients' complaints regarding hospital service and ensure that concern are handled properly.
Plans and directs the day-to-day operations of the store, develop strategies to improve customer service, dealing with customer queries and complaints, drive store sales, increase profitability, maintaining statistical and financial records, marketing programs that will increase sales and grow the existing customer base.
Bachelor of Pre-School Education