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Lana El Moustrah, HR

Lana El Moustrah

HR·Alshaya Group

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 5 years, 6 months

HR

January 2012 - November 2016

Alshaya Group

United Arab Emirates

January 2012 - November 2016

Retail, Starbucks, Hospitality, Beauty, Fashion,
Pharmacy, Optics, Furniture

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR Manager

April 2013 - December 2015

Alshaya Group

Egypt

April 2013 - December 2015

Increased over and above 95% extent of line managers’
awareness on HR policies and procedures and performance
management practices. Roll out the individual objectives and key
focus area framework and communicate updates on the
performance management mechanism. Aligned Human
Resources Objectives to support the business goals and
initiatives.Achieved 100% completion rate of employees'
performance appraisals in the assigned market.Handled staff
grievances proactively with enthusiasm at a success rate of 100%
within two working days.Improved Employee Engagement and
Enablement levels to above expected percentage in the market
to retain potentials in partnership with all HR team. Roll out the
new probationary period review that impacted positively newly
hired employees (Increased rate of successful employment after
probation period).Managed Grow with Us development programs
to prepare employees to step up to next career level. Provided
support with assessment centers and CBI interviews.Supported
with the delivery of training material to up-skill and develop
internal stakeholders. Partnered with Operational teams to create
and maintain robust talent and career development plans,
identifying skill gaps and opportunities for succession.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Head of HR

June 2011 - April 2013

Lebanon

United Arab Emirates

June 2011 - April 2013

Managed company HR functions (resource planning, recruitment
and staffing, training and development, performance and
succession planning and reward management).Responsible for
maintaining an organizational structure to accomplish company
goals and objectives.Ensured all HR policies and procedures are
implemented and up to date and legally compliant.Provided day
to day update on all Human Resources Management
issues.Ensured all Job Descriptions are kept up to date and create
new JDs as and when necessary.

Company industry:
Banking
Job role:
Human Resources and Recruitment

Education

American University of Beiru

February 2023

February 2023

Master's degree, Business Administration

in

American University of Beiru

February 2023

February 2023

Bachelor's degree, Business Administration

in

Skills

Grievance Handling
Expert
Grievance Handling
Expert
Disciplinary Actions
Expert
Disciplinary Actions
Expert
Organizational Performance
Expert
Organizational Performance
Expert
ISO Auditor
Expert
ISO Auditor
Expert
Company Organization
Expert
Company Organization
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
RECRUITING
Expert
RECRUITING
Expert
APPROACH
Expert
APPROACH
Expert
COACHING
Expert
COACHING
Expert
DECISION MAKING
Expert
DECISION MAKING
Expert
DELIVERY
Expert
DELIVERY
Expert
DRIVING
Expert
DRIVING
Expert
FASHION
Expert
FASHION
Expert
Grievance Handling
Expert
Grievance Handling
Expert
Disciplinary Actions
Expert
Disciplinary Actions
Expert
Organizational Performance
Expert
Organizational Performance
Expert
ISO Auditor
Expert
ISO Auditor
Expert
Company Organization
Expert
Company Organization
Expert

Languages

Arabic
Expert
English
Expert