HR Officer
More Creatives Marketing Company
مجموع سنوات الخبرة :7 years, 4 أشهر
• Manage day-to-day operations of the HR functions and duties.
• Manage the full recruitment process, including posting roles, screening, selecting, and hiring candidates.
• Facilitate new employee orientation and onboarding process.
• Resolved employees' issues, addressed their requests, and ensured compliance with rules and regulations.
• Prepare a variety of essential letters for the company and employees, including (NOCs, QID, bank letters, and internal communications).
• Follow up with the public relations employee to complete all official documents for the company and employees.
• Ensure compliance with Qatar labor laws and regulations.
• Undertake any related tasks as requested, demonstrating flexibility and a commitment to contributing to the overall success of the organization.
.• Manage day-to-day operations of the HR functions and duties.
• Processing payroll by providing relevant data, such as absences, bonuses, and leave information.
• Manage the full recruitment process, including posting roles, screening, selecting, and hiring candidates.
• Provide training for new employees, ensuring their understanding of company policies and job responsibilities.
• Prepare a variety of essential letters for the company and employees, including (NOCs, QID, bank letters, and internal communications).
• Follow up with the public relations employee to complete all official documents for the company and employees.
• Ensure compliance with Qatar labor laws and regulations.
• Prepare official papers to participate in tenders offered by the Ministry of Finance.
-Working as a customer service representative experience handling customer need and requirements.
- following up cases, handling inbound-outbound calls, chats, emails, Social media, logistics services, and refunds process.
-Follow up customer problems until to be resolved and make sure every customer reach his satisfaction.
Preparing journal entries, ledger accounts, bank reconciliation, inventory count, sales tax, declaration, petty cash, and bookkeeping. In addition to gaining more knowledge in accounts and how to deal with them.
-Working on Amadeus system
-Working on Saudi airlines account SCSR
-Ticketing department
-Sales coordinator
-Inbound and outbound agent calls
-I’m responsible for direct communication with the End Customer to ensure that Customers’ needs are met in accordance to the company’s quality standards and guidelines in airlines fields; E-ticket reservation, travel agency inquires and assistance, managing calls from the UK, Europe, and the GCC.
Four months internship in accounting, finance, and Letter of Credit.