Manager
Jordan Kuwait Bank
Total years of experience :18 years, 3 Months
o Co-ordinate the governance and effectiveness agendas and have overall responsibility for ensuring the development, planning and implementation of Governance aspects.
o Co-ordinate the investigations for serious incidents / adverse events and complaints.
o Co-ordinate a comprehensive audit program that supports operational management.
o Facilitate and deliver training and development programs across the organization to deliver the risk agenda
o Communicate highly complex, sensitive information.
o Creating a full process covering information security implementation framework, covering the core banking, e-channels applications, business and support as well PCI requirements.
o Execute full study about ATMs - Processing and Location Strategy.
Acting as UAT Manager for executing i-flex’s Flex Cube Top Banking Solution: IBS for Bank Al Etihad new core system.
Maintaining quality demands adaptation to business expectations. Develop people through effectively supervising, coaching, and mentoring all levels of staff
Experienced in developing technical skills specific to a solution, e.g. Oracle, CRM.
Experienced in appreciation of business processes, data structures, IT applications, IT processes, and governance and internal control principles o Having general IT governance, control and assurance software frameworks, including CObIT. IT Governance Institute and ISACA practices
Develop people through effectively supervising, coaching, and mentoring all levels of staff
Reviews and accomplish performance feedback for all levels of staff.
Responsible for the definition, creation, enhancement, and execution of Quality functions across multiple services for Bahrain e-Gov services and functional areas.
Recommended and enhanced existing processes to increase the efficiency and quality of testing as a result the outcomes.
Experienced as quality engineer since 30-12-2005 until 31-12-2009
Worked on preparing project quality documents such as test cases; test plans;.
Ensure quality process implementation though out projects.
Report bugs accurately, assign to development team and review bug status.
Built many Processes regarding Quality Control for STS Quality department
Insure improvement for used Processes.
Quality Control Team Lead