Registration Assistant
United Nations High Commissioner for Refugees
مجموع سنوات الخبرة :10 years, 8 أشهر
• Conduct daily registration and counselling interviews with Refugees and
Asylum-seekers
• Identify and refer vulnerable cases to other units within the office and/or to
implementing partners.
• Prepare detailed records of counselling sessions and follow-up
• Maintain registration and counselling database and provide regular input on
daily actions
• Compile periodic registration statistical reports and circulate them to all
concerned parties
• Analyse data to ensure data quality and integrity, and report trends
• Participate in support missions to the field offices
Child Protection Caseworker, The International Rescue Committee -
Achrafieh - Lebanon - 10/2013-09/2014
• Conduct Interviews and Follow up on Child Protection cases through case
management procedures
• Supervise and monitor activities prepared by the para caseworkers
• Ensure the follow up of global referral cases
• Participate in the weekly case conference and in other meetings when
needed
• Produce weekly report on the different relevant statistics and identify trends
• Participate in caseworker field visits when needed and Co-facilitate training
when required
• Collaborate with partners and provide info agreed on with CP Coordinator
Conduct interviews to assess the overall psychosocial and physical
conditions of each new beneficiary
• Identify vulnerable cases and provide social intervention
• Participate in weekly meetings with the different specialists
• Participate in the weekly case conference and in other meetings when
needed
• Draft detailed reports for vulnerable cases
• Liaising with, and making referrals to other agencies
Customer Service, ABC - Achrafieh - Lebanon - 2009-2013
• Receive and Handle Customers’ complaints
• Handle ABC privilege Cards, Wedding and birth list procedures
• Supervise the marketing events and ensure the necessary requirements
• Supervise the hostesses in the mall.