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Lara Aoun, Artists and Labels Account Manager

Lara Aoun

Artists and Labels Account Manager·Anghami

Lebanon

Bachelor's degree, International Business Management

Work experience

Total years of experience: 16 years, 2 months

Artists and Labels Account Manager

December 2021 - Present

Anghami

Beirut, Lebanon

December 2021 - Present

Company industry:
Entertainment
Job role:
Management

Senior Accountant

March 2021 - November 2021

Anghami

Beirut, Lebanon

March 2021 - November 2021

Company industry:
Entertainment
Job role:
Accounting and Auditing

Accountant

February 2018 - February 2021

Anghami

Beirut, Lebanon

February 2018 - February 2021

Company industry:
Media Production
Job role:
Accounting and Auditing

Accountant

February 2016 - February 2018

CMA CGM - Merit Shipping SAL

Beirut, Lebanon

February 2016 - February 2018

Company industry:
Shipping
Job role:
Accounting and Auditing

Project Assistant

April 2015 - January 2016

CAPMOR Engineering and Contracting SAL

Beirut, Lebanon

April 2015 - January 2016

Company industry:
Technical Maintenance & Repair
Job role:
Accounting and Auditing

Key Accounts Sales Executive

October 2014 - March 2015

UNO for Trading and Distribution

Beirut, Lebanon

October 2014 - March 2015

Company industry:
FMCG
Job role:
Sales

Customer Service Representative

November 2013 - July 2014

Alfa Telecom

Beirut, Lebanon

November 2013 - July 2014

Answering customers complaints and questions through their phone calls, to guide them and help resolve their issues. Escalating complicated issues to supervisors or related technical teams.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales Executive

April 2013 - December 2013

iStyle sal

Beirut, Lebanon

April 2013 - December 2013

Working as a team - Constantly checking the display of the products and the cleanliness - Product delivery receipt - Pricing - Shelving - Selling - Customer Serving - Cashier.
And I had attended 2 sessions of training held by Apple company for all Apple product re-sellers in Lebanon.
Company industry:
Retail & Wholesale
Job role:
Sales

Front desk - Receptionist

March 2012 - March 2013

Hotel Comfort

Beirut, Lebanon

March 2012 - March 2013

Welcoming clients and visitors - Customer service - Booking rooms - Reserving by phone or email - Daily entries on O-tel System - Cashier - Answering phone calls - Checking room service availability
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Assistant/Intern

May 2011 - December 2011

Allianz SNA

Beirut, Lebanon

May 2011 - December 2011

I was working as an assistant in the medical claims department
Company industry:
Insurance & TPA
Job role:
Secretarial

Shop Assistant

September 2010 - April 2011

Kracotte Market

Beirut, Lebanon

September 2010 - April 2011

Family business owned by my father.
My duties:
- Open the market in the morning
- Cashier: Responsible for taking money in the form of cash, check, or credit card from clients in exchange for purchases. Provide change, balance drawer, and process card transactions.
- Receive ordered merchandises from suppliers after full check.
- Take phone calls from clients for home delivery.
Company industry:
Retail & Wholesale
Job role:
Management

Sales Executive

March 2010 - July 2010

Hush Hush Shoes

Beirut, Lebanon

March 2010 - July 2010

I was a sales executive that had to deal with sales, customer service, cash, display, and stock organization.
We had a sales target to reach each month.
Company industry:
Industrial Production
Job role:
Sales

Cashier

July 2009 - September 2009

TSC Plus (Sultan Center)

Beirut, Lebanon

July 2009 - September 2009

I was a full time cashier for a large shopping center for Baabda branch.
Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

Notre Dame University

August 2014

August 2014

Bachelor's degree, International Business Management

Lebanon

GPA (point): 2.65 out of 4

GPA (point): 2.65 out of 4

View attachment

Sagesse Saint Jean Brasilia

July 2009

July 2009

Diploma, Baccalaureate II in General Sciences

Lebanon

Completion of Lebanese Baccalaureate II in GS

Sagesse Saint Jean Brasilia

July 2006

July 2006

Diploma, Baccalaureate I

Lebanon

Completion of Lebanese Baccalaureate I In addition: Merite Blé Vert – Audi Bank: (3 scholarships) Academic year 2002-2003 Academic year 2004-2005 Academic year 2005-2006

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Internet Access
Expert
Internet Access
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Internet
Expert
Internet
Expert
Computer Skills
Expert
Computer Skills
Expert
Omega O-tel software
Intermediate
Omega O-tel software
Intermediate
Retail POS systems
Intermediate
Retail POS systems
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Communication (Oral and Written)
Expert
Communication (Oral and Written)
Expert
Problem Solving
Expert
Problem Solving
Expert
Analytical Skills
Expert
Analytical Skills
Expert
Influencing and Negotiation
Expert
Influencing and Negotiation
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Initiative
Intermediate
Initiative
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Internet Access
Expert
Internet Access
Expert

Languages

English

Expert

Arabic

Expert

French

Expert

Spanish

Beginner

Memberships

Notre Dame University Choir - Louaizeh

Alto Choir member

January 2017

Training and Certifications

Certifications
Music Business Foundations
Jun 2022
Show credentials
Customer Analytics
Nov 2019
Show credentials
Training
Apple Sales Training
Apple Inc.
May 2013
Customer Service Excellence
Alfa
May 2014
ipad selling
Apple Inc.
Jun 2013
Telephone skills
Alfa
Mar 2014

Hobbies and interests

Singing

Completed several Music and Singing classes since the age of 16, and participated in choir concerts in Lebanon and abroad.

Yoga

Beginner

Gym - Fitness classes
Reading