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Lara Daniel, Area Director of Marketing & Communication

Lara Daniel

Area Director of Marketing & Communication·Rotana Hotels

Lebanon

Bachelor's degree, General Business and Management

Work experience

Total years of experience: 26 years, 5 months

Area Director of Marketing & Communication

October 2009 - Present

Rotana Hotels

Beirut, Lebanon

October 2009 - Present

Accomplishments:
• Successfully launched a turnkey area marketing & communications office in Lebanon in 2009, flagship Erbil Rotana in 2011 and Kin Plaza Arjaan by Rotana in Congo in 2016. Played a pivoting role in the new hotels opening including the flagship ART Rotana Amwaj Islands in Bahrain’s food & beverages outlets in 2015.
• Re-branded hotel name from Hazmieh to Tamar Rotana. Revitalized the brand to create a vibrant new identity by refurbishing strategic brand vision, plan & roadmap in the market.
• Key Member of the Revenue Team, facilitated growth of fair market share year on year via Rotana online and restaurants loyalty & promotions. Proffered strategic leadership resultant successfully doubled corporate & B2B loyalty program members in Lebanon in 2014.
• Accredited with numerous awards including
- PR person of the year award for leading the company’s press clippings quantity and value of media coverage amongst 40 Rotana hotels in the region, 2014.
- PR Stunt award for yearlong Elderly project under Corporate Social Responsibility in 2013.
- Top 3rd best year end festive campaign for 2011 among 35 Rotana hotels.
- Best Hotel on Social Media award based on rebranding of Tamar Rotana campaign, 2012 among 40 + Rotana hotels.
- Enabled the hotel secure awards & recognition at the World Travel Hotel Awards & World Luxury Travel Awards for consecutive years.

Overview of Key Expertise Domains:
Marketing and Communication Strategy Champion
• Designing/ owning marketing and communication strategy in line with the market dynamics, demand and business mix. Building an effective thought leadership presence in the area while driving/directing PR engagement. Reporting to the Area Vice President and the Corporate Vice President Marketing.
• Instrumental in propelling brand awareness, PR and revenue for Kin Plaza Arjaan in Congo along with the Lebanon properties. Shouldering onus for Rotana online revenue management.
• Driving the social media strategy, initiating social media pages & bloggers contact and growing the fan base and hotels database through tactical activities and initiatives.

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

Account Manager

April 2008 - September 2009

Publicis Graphics Dialog

Dubai, United Arab Emirates

April 2008 - September 2009

Accomplishments:
• Efficaciously managed a full fledge BTL sub-agency, oversaw development of the strategic BTL plans and reported to the Managing Director. Created effective client product launch supported by radio, print & POS material in the GCC.
• Boosted agency revenue by guaranteeing ATL and BTL support for high-end clients. Instrumental in augmenting client results such as subscription & conversion in the market.
• Client bestowed with Certificate of appreciation for the successful photo shooting of Al Islami 2010 campaign.
• Hand-selected to manage key accounts including HP, Tatweer, Garnier, Gerry Weber, Nestle Pure Life waters, Ferrero, United Biscuits and Al Islami Foods.

Overview of Key Expertise Domains
Account Management
• Conceptualizing, planning and executing marketing programs, formulating strategies to drive business and capture virgin/ competitor markets in alignment with client’s organizational objectives and profit motives.
• Spearheading promotional activities to include in-store & on-pack promotions, product launches & re-launches. Commanding direct marketing activities to include door-to-door and direct post & online mailing.
• Supervising major exhibition/events for clients to include Gulf Food exhibition, Gitex and client roadshows in the GCC.
• Sourcing and negotiating deals for client promotional activities to include media planning, municipality approvals, promotional campaign material and production.

Company industry:
Advertising
Job role:
Sales

Account Executive

September 2007 - May 2008

TD&A DDB Worldwide

Dubai, United Arab Emirates

September 2007 - May 2008

Accomplishments:
• Instrument in enhancing client identity in the UAE market. Authored solid strategic plans to maximize brand potential through in-store, and consumer based market activations.
• Identified key marketing opportunities, ensured that campaigns run to deadline, on budget and in-line with client’s objectives & business plan.
• Key clients to credit- Dell, Sun Rice, Johnson & Johnson.

Overview of Key Expertise Domains:
Customer & Stakeholder Engagement
• Fostering key stakeholder relationships to ensure maximum effectiveness & cooperation with colleagues, partners, potential clients, local communities and Government Officials.
• Creating & implementing new & innovative CSR concepts/ideas/plans, reaching out to the public via marketing to deliver message of the company’s commitment to social responsibility.

Assorted Responsibilities
• Establishing annual budget while controlling & managing monthly P&L & quarter forecasting.
• Auditing brand standards and strict implementation across all hotel brands and adaptations while ensuring the right brand positioning across the area.

Company industry:
Advertising
Job role:
Sales

Account Executive

July 2006 - September 2007

Dunes

Dubai, United Arab Emirates

July 2006 - September 2007

Company industry:
Advertising
Job role:
Sales

Sales Executive

January 2000 - August 2006

Kitchens and Beyond Galadari Group

Dubai, United Arab Emirates

January 2000 - August 2006

Company industry:
Retail & Wholesale
Job role:
Sales

Guest Relations & Club InterContinental Manager

September 2004 - February 2006

InterContinental Dubai

Dubai, United Arab Emirates

September 2004 - February 2006

Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Departmental Trainer

February 2004 - September 2004

InterContinental Phoenicia

Beirut, Lebanon

February 2004 - September 2004

Company industry:
Hospitality & Accomodation
Job role:
Training and Development

Guest Relations Supervisor

February 2002 - February 2004

InterContinental Phoenicia

Beirut, Lebanon

February 2002 - February 2004

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Student Office Assistant

September 2000 - February 2004

Lebanese American University

Beirut, Lebanon

September 2000 - February 2004

Company industry:
Primary, Prep, & Secondary School
Job role:
Support Services

Guest Relations Agent

February 2001 - February 2002

InterContinental Phoenicia

Beirut, Lebanon

February 2001 - February 2002

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Front Office Agent & Pre-opening Team

February 2000 - February 2001

InterContinental Phoenicia

Beirut, Lebanon

February 2000 - February 2001

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Excelsior College, University of the State of New York, Lebanese American University

June 2003

June 2003

Bachelor's degree, General Business and Management

Lebanon

Activities: • LAU Student Honor Society/ LAU Student Representative/ LAU Student Choir 1999 - 2003 • Marketing Foods Forum IIR, 2007 • Theatre workshop, 2004

Skills

GCC
Expert
GCC
Expert
HP
Expert
HP
Expert
Groups
Expert
Groups
Expert
Promotions
Expert
Promotions
Expert
Production
Expert
Production
Expert
Executive Vision & Direction
Expert
Executive Vision & Direction
Expert
Brand & Reputation Optimization
Expert
Brand & Reputation Optimization
Expert
P&L Management
Expert
P&L Management
Expert
Key Account Management
Expert
Key Account Management
Expert
Events and Promotional Activities
Expert
Events and Promotional Activities
Expert
Agency/ Vendor Management
Expert
Agency/ Vendor Management
Expert
Cohesive Leadership
Expert
Cohesive Leadership
Expert
Social Media
Expert
Social Media
Expert
Integrated Media Planning
Expert
Integrated Media Planning
Expert
Market Research and Analysis
Expert
Market Research and Analysis
Expert
Team Management
Expert
Team Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Marketing Champion
Expert
Marketing Champion
Expert
Communication & PR Management
Expert
Communication & PR Management
Expert
Customer & Loyalty Relationship Development
Expert
Customer & Loyalty Relationship Development
Expert
BTL
Expert
BTL
Expert
Client Servicing
Expert
Client Servicing
Expert
Business Development
Expert
Business Development
Expert
GCC
Expert
GCC
Expert
HP
Expert
HP
Expert
Groups
Expert
Groups
Expert
Promotions
Expert
Promotions
Expert
Production
Expert
Production
Expert

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

Certifications
Padi Certificate, 2006
Group and Individual Training Certificate, InterContinental Dubai (2008)

Training
UNESCO Club for Universities
Conflict Resolution (2002)
ESCWA workshop on Youth & Governance
Model United Nations Conference (2003)
Lebanese Red Cross
LAU Youth (1999)
Viral Marketing and Digital Marketing
Shaw Academy (2017)
Photoshop Basics
Teacher Bird (2017)
Fundamentals of Photography
Nikon School (2015)
Digital Marketing
online course with EduPristine (2016)
Marathon & Hospitality Relay Race
Rotana Hotels (2009 - 2017)
Global Hospitality Marketing Trends: Profits from Change
School of Hotel Administration, Cornell
University Prof Chekitan University
Rotana Hotels (2015)
Y.U.P for The Lateral Thinking Seminar
Rotana Hotels (2014)
Interviewing and Selection Skills Program
Rotana Hotels (2013)
Corporate MarCom workshops 2015, 2013,2011, 2010
Rotana Hotels
Inspire LIFE
Rotana Hotels (2011)
I'm Rotana program (Rotana service philosophy)
Rotana Hotels (2011)
Dr. Edward de Bono's Lateral Thinking (Tm) Course
Rotana Hotels (2010)
Annual Performance & Development Reviews
Rotana Hotels (2010)
Competency Based Interviewing Skills
InterContinental Dubai
May 2007
Leading with NLP
Claviga Dvpt. & Training, 2004 & 2005
Service Leadership
InterContinental Phoenicia (2002)
S.T.E.P.S Academy
InterContinental Phoenicia (2004)