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lara touma, HR Manager

lara touma

HR Manager·Unipharm SAL

Lebanon

Diploma, HR Certificate

Work experience

Total years of experience: 9 years, 1 months

HR Manager

October 2010 - February 2015

Unipharm SAL

Beirut, Lebanon

October 2010 - February 2015

•Developed a "Code of Conduct" which reduced conflict in understanding company's
values by almost 40%.
•Monitored performance appraisals & suggested corrective measures.
•Conducted job analysis & prepared job descriptions
•Developed a succession planning plan to avoid sudden vacancies.
•Conducted satisfaction surveys to improve employees motivation
•Created reward systems to retain employees
•Monitored employees’ performance, attendance, vacations, sick leaves
•Provided professional guidance & advice to employees.
•Prepared monthly payroll & allocations
•Ensured on-time preparation & submission of all Ministry of Finance & NSSF papers
•Initiated & directed the recruitment process
•Renewed insurance policies, transportation licenses for vans.
•Followed up on office supplies & various reparations.
• Handled joining formalities

Company industry:
Pharmaceutical Manufacturing
Job role:
Human Resources and Recruitment

Assistant Manager

April 2007 - October 2010

Unipharm SAL

Beirut, Lebanon

April 2007 - October 2010

•Prepared visa documents.
•Handled hotel reservations.
•Organized touristic trips, dinners for travelers.
•Scheduled appointments for VP.
•Handled incoming & outgoing courier.

Company industry:
Pharmaceutical Manufacturing
Job role:
Administration

Assistant Manager

September 2006 - October 2007

Kastor Overseas

Beirut, Lebanon

September 2006 - October 2007

•Coordinated with companies, banks, shipping agencies
•Prepare releases for shipping agencies
•Handled incoming & outgoing courier.

Company industry:
Other Business Support Services
Job role:
Administration

Customer Relation

April 2005 - October 2005

EBL

Beirut, Lebanon

April 2005 - October 2005

•Coordinated with external agents
•Prepared official papers for submission to embassies

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

LAU

December 2014

December 2014

Diploma, HR Certificate

Lebanon

NDU

June 2002

June 2002

Bachelor's degree, International Affairs and Diplomacy

Lebanon

GPA (point): 3.3 out of 4

GPA (point): 3.3 out of 4

College Saint Joseph Antoura

June 1998

June 1998

High school or equivalent, Philosophy

Lebanon

GPA (point): 14 out of 20

GPA (point): 14 out of 20

Skills

Claims Administration
Expert
Claims Administration
Expert
Tax Issues
Expert
Tax Issues
Expert
Employee Benefits
Expert
Employee Benefits
Expert
Payroll Processing
Expert
Payroll Processing
Expert
Communication skills
Expert
Communication skills
Expert
Claims Administration
Expert
Claims Administration
Expert
Tax Issues
Expert
Tax Issues
Expert
Employee Benefits
Expert
Employee Benefits
Expert
Payroll Processing
Expert
Payroll Processing
Expert

Languages

English
Expert
French
Intermediate
Arabic
Expert

Training and Certifications

Training
Time Management
Blue Ink
Jan 2010
Conflict Resolving
ICTN
Jan 2011
Advanced Labor Law
Benchmark
Jan 2013
Communication Skills
Empower
Jan 2014

Hobbies

  • Music
  • Reading
  • Cinema