Property Coordinator
United Development company
Total years of experience :21 years, 3 Months
Maintaining good relations with Owners, Tenants and Facilities Management, including answering queries and managing Owner service expectations.
Participate in the Co-Owners association Meetings and taking the minutes of the meeting. Setting up of guidelines and procedures while assisting with the formulation and recovery of managed communal charges.
Handling phone calls coming from Owners/Residents enquiring about any work-related issues and assisting them.
Problem solving for any issues that may arise and fix the issue in the most efficient way possible.
Organizing and maintaining files, keeping good records in an appropriate sequence to ensure all information are filed and archived properly.
The updating and maintenance of both physical and electronic filing system for each Co-Owners Association with all related documents, such the Annual general Meetings, breaches, notices, etc.. and updating Owners/Residents contact details via Mystrata system.
Maintain verbal and written communications with owners, clients, tenants and Facilities Management on issues related to managed properties.
Process maintenance requests and ensure maintenance work is completed accurately and as per time schedule.
Control the allocated budget and ensure expenditures are as per the assigned budget.
Provide quarterly reports that summarizes the status of a property, highlighting current issues and corrective actions.
Property manage and oversee the performance of FM service provider/s ensuring cost-effectiveness and compliance with TPOC and The Pear Qatar standards and relevant legislations.
Carry out inspections for the properties to ensure that they are in a suitable condition.
Oversee smooth and professional handover from developer/s and ensure thorough snag/defect review process is followed. This includes responsibility for ensuring snag/defect lists are compiled and submitted.
Ensure all scheduled maintenance is carries out by the FM and other Contractors (most particularly ensuring that all critical systems are maintained and tested in accordance with accepted industry practice).
• Continuing education in management, PR and aircrafts, exams are taken regularly at the end of each seminar to get promoted.
• Worked several time as supervisor in respective cabins business and economy.
• Interfering in resolving any problems that occurs on board: customers, first aid, seats.
• Conducting flight briefings before each flight regarding safety and security issues onboard.
• Promoting and selling Duty Free Items on Board, providing a full description of the items available.
• Providing a five stars service to the customers traveling in first class
• Showing the first class customers the facilities of their suits as well as the entertainment facility available on board.
• Taking care of special needs customers as well mothers with infants.
• Being chosen to operate the first flight from Dubai to both destinations; Los Angeles and Houston.
• Having direct relation with customers and decision maker as well problem solver.
• Responsible of scheduling and staff training that meets the company policies.
• Responsible of ordering and receiving the goods to the shop.
• Daily cash closure.
• Having a direct contact with guests
• Responsible of ordering and receiving goods to the shop.
• Making sure that the company’s policies and procedures are being implemented
• Decision maker and problem solver
• Ensure that the fresh food departments; produce, deli, fish, meat, bakery, pork, frozen and provisions are meeting Spinney’s Standards
• Check the ordering of the products on the schedule according to sales.
• Having direct relation with customers in solving their complaints as well with suppliers.
• Responsible of 60 employees including training and time scheduling, in addition to the safety and hygiene procedures.
• Ensure that no out of code is sold and check on a daily basis the freshness quality of the products.
• Conduct the monthly inventory and report results to management
• Assisted in the opening of Spinneys, Saida and Tripoli Stores and having a major focus on fresh food department in displaying counters an merchandizing products.
• Cross Training in Grocery, Hard Goods and Backdoor department.
• Investigate upon receiving the quality and the expiry date of all the products.
• Alternate to the store manager
Dean's honor list for four semesters
