Manager, Digital Strategy & Development
SOS International
Total des années d'expérience :12 years, 1 Mois
Responsible for leading the global digital strategy within travel, roadside and medical assistance sectors from opportunity identification to experience definition.
- Build the long term strategy for the organizational approach to digital interaction with SOS cus-tomers and their end users.
- Provide solutions and ideas to bridge traditional approach and process with digital services to maximise end user engagement.
- Develop Product Roadmaps and Product Profitability Overviews for the relevant digital product lines
- Assist in process optimization and implementation of the relevant digital product lines
Responsible for designing and implementing from the beginning phase to implementation stage of organization key programs and large-scale projects.
- Enabling growth and cost reduction (Secure development of solutions to achieve the targets set for increased sales & cost reductions - more, better and cheaper)
- Solution development (Responding to market needs - now and in the future - by offering the independent solution for new services)
- Build governance and compliant system platform (Ensuring and support innovative system solutions full compliance with customers’ requirements as well as formal rules and legislations)
Project-based role with responsibility for developing the existing setup to the extent possible.
- Digitalization of work processes by development and implementation of SharePoint user face
- Process optimization and cross cultural user involvement with full adoption of new initiatives.
- Strategic change process for purchasing department
- SOP for purchasing department
- Rebranding and creation of End-to-End guides for organizational sites globally
- Managed and developed the organization operationally by arranging meeting, by running and updating the webpage and by instructing other initiatives to create value for the members
- Initiated and facilitated the board in creating strategic frames for the future of the organization.
An International master’s program developed in close cooperation with cooperation’s in the service sector and other universities. It provides skills to manage service companies and or-ganizations in a global context with a solid grounding in business, economics, and social sciences in services and knowledge of real-life business challenges and opportunities.
An International program with focus on the service industry. It combines business economic disciplines and methods with themes such as the hospitality industry, cultural institu-tions, and the travel and transport industry.