Technical Service Specialist
United Safety International
Total years of experience :9 years, 3 Months
Meeting with the client and understand the commitments.
Site Visit and survey the locations.
Accumulate the software and hardware requirement.
Prepare site map with device information.
Implement the project on client side.
Preparation of user manual and customer training.
Prepare the handover documents.
Handover and signoff the project.
o Working as a Technical Support Engineer
o Giving the Support to sales team for demo and presale activity.
o Meeting the customers for software demonstration and requirement gathering.
o Assigning task to the technician and monitor the project completion.
o Assigning and attending the support call and ticketing.
o Coordinating with solution providers for customers request.
o Prepare handover document and sign off projects
• Meeting with the client and understand the commitments
• Accumulate the software and hardware requirement
• Transfer the requirement to inventors
• Implement the project on client side
• Customer training
• Prepare the handover documents
• Handover and signoff the project.
• Meeting with the client and understand the commitments
• Accumulate the software and hardware requirement
• Transfer the requirement to inventors
• Implement the project on client side
• Customer training
• Prepare the handover documents
• Handover and signoff the project.
Successfully Completed