General Manager
Total years of experience :0 years, 0 Months
of company & external regulatory board policies. Enforcing strict adherence to the policies.
•Conducting market research on a monthly basis relating to the company’s services and products.
•Implementation of marketing strategies based on product trend findings.
•Preparation of monthly budgets, contracts, restructuring (if any), and oversight on pending projects to completion.
•Implementation of the company’s cost effective deliverables.
•Communicating with customers regularly to maintain an open cordial Customer/Client relationship. Resolve complaints/disputes by customers on a quick timely basis.
•Supervision of the PR(Public Relations) team, maintenance of the company’s image & product reputation in the markets.
Support and assistance in implementation and execution of multiple projects both ongoing and completion.
•Resolve application enquires and complaints from both Staff & Clients; escalate issues as necessary and follow-up to resolution.
•Assist multiple teams in the company in executing projects involved in and affecting change management processes.
•Involved in maintenance of systems during designing, testing and installation.
•Review, advise and validate proper segregation of duties in systems developments.
•Continually work with the Data Analysis team in data extraction/procurement, analysis and integration projects.
• Provide Support and assistance in implementation and execution of multiple projects both ongoing and completion.
• Resolve application enquires and complaints from both Staff & Clients; escalate issues as necessary and follow-up to resolution.
• Assist multiple teams in the company in executing projects involved in and affecting change management processes.
• Involved in maintenance of systems during designing, testing and installation.
• Review, advise and validate proper segregation of duties in systems developments.
• Continually work with the Data Analysis team in data extraction/procurement, analysis and integration projects.
(Focus: Strategy, Governance, Risk, Compliance and Audit Management) Verizon/Fairpoint Communications. North Carolina, USA.
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