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Laura Fortune, Sales Assistant

Laura Fortune

Sales Assistant·Fortune Family store

Kenya

Bachelor's degree, Business Administration And Information Technology

Work experience

Total years of experience: 2 years, 6 months

Sales Assistant

December 2023 - Present

Fortune Family store

Nairobi, Kenya

December 2023 - Present

- Assisted customers with product selection and provided friendly service to improve sales
- Managed cash transactions and maintained accurate daily sales records
- Organized products and maintained visual merchandising to attract customers
- Built strong customer relationships through professional communication

Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Education

Maseno University

November 2026

November 2026

Bachelor's degree, Business Administration And Information Technology

Kenya

GPA (percentage): 80%

GPA (percentage): 80%

Completed a group project on customer satisfaction where we surveyed 100+ people and presented solutions. Participated in school debate club, won 2nd place in inter-college competition. Volunteered during school events handling registration + customer inquiries. Built strong communication + teamwork skills.

Skills

Communication
Expert
Communication
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
MS office
Intermediate
MS office
Intermediate
Teamwork
Expert
Teamwork
Expert
Sales
Expert
Sales
Expert

Social profiles

Languages

English

Native Speaker

Swahili

Native Speaker

Training and Certifications

Training
B2B sales and lead generation
Alison
Dec 2025
B2B sales and lead generation
Alison
Dec 2025

Hobbies and interests

Relationship building through styling.

Advise friends and family on outfits for events, weddings and business meetings. I assess personal style, budget and occasion to recommend solutions-building trust and repeat requests. Same approach I use with sales clients

Public speaking and client advisory

2nd place inter-college debate competition. Passionate about, fashion and skincare. I study international trends and help diverse clients choose products that suits their style and culture-skills I use daily in sales.