Assistant Manager and EA to Celebrity Presenter Shereen Mitwalli
Onstage International
Total years of experience :7 years, 8 Months
Headquartered in Dubai, Onstage International is a leading speaker and celebrity agency servicing the UAE, GCC, and some major international metropoles.
Onstage International is sought-after for its elite professionals in the speaking and television industry across lifestyle, business, and government genres.
Roles and Responsibilities of my job included:
• Human Resources - Shortlisting, Pre Assesments, Interviews, VIsa and Insurance applications.
• Client and Talent Management - CRM, Bookings for Celebrities and Talents, Follow ups, Payments and customer service development.
• Sales - securing deals, Confirming events/bookings and after sales.
• Finance - Sales Reports, Office cash management, P&L Accounts, Invocies and Billings.
• Social Media and Marketing Management - Analytics, Posts and Boosts.
• Legal/Document Controller - Employee Contracts, Trade License, Talent Contracts, Client Contracts and Billings.
• EA Duties - Organising meetings, agenda and calendar entries, Supporting in events, tv productions, bookings and live hosting's.Managing diary activities and securing deals for upcoming events.
Managing bookings for travel, transport and leisure.
Assisting in meeting and recording minutes.
Phone and Email management
CRM and follow ups to all clients
Social media postings and analytics
Full project management for Onstage Academy.
Commercial and Domestic Cleans across the United Kingdom, just contracted a 3 year clean with taylor wimpey, linden homes and many more. I am currently assisting the business owner in their venture, attending cleans, stock check, marketing, business strategy and many more aspects.
Myself and 10 other young entrepreneurs, Founded a student umbrella company that is based within the Bristol area designed to enhance student’s lives and their experience at university. The company has branched out starting small project-based businesses such as student hair cuts on campus, student night club events, makeup and beauty stalls, to social media mangers for small businesses across the UK. This has been a growing learning curve for me and has enhanced my people skills and life experience for understanding and working in the corporate world.
I have excelled in my job role, starting as a waitress and now managing front of house, hotel check ins, including training of new staff and updating their social media account. I really enjoyed my job and socialising with customers. My position has enabled me to encounter various different skills such as making deserts, serving/dealing with customers, complaints, writing bills, cleaning rooms, preparing tables, taking orders, serving drinks, pot wash, and ensuring that the customers were always happy and portraying a good service, including outside of service hours.
During my experience I trained and qualified to teach phonics and graphemes for children of young ages. I also learnt and adapted various skills when working with children from all different abilities and nationalities including English Additional students, ADHA and Children with learning difficulties. I also used Organisation and Interaction as a key skill in my job role, including being able to motivate and inspire children to learn from young ages.
During this experience I was the PM and coordinator. I had to manage a group of 7 people in order to make sure that we could raise money and generate good customer satisfaction. This broadened my skills of the work environment in Dubai, communication, teamwork, organisation, planning, contingency plans, finance, accounts, cash flow and organising money. This was a good experience and insight into the working economy in Dubai.
I learnt various new skills during this time. Personally I feel this position greatly enhanced my communication skills. Whilst working at Best One I operated the tills serving customers, handling money, worked in the bakery, stock room and undertook tasks such as stock takes and cleaning.
Higher Second Class First Division Awarded (2:1)
A* Achieved
A* A* A* Achieved
10 GCSES All Above C Grade B Grade in Business and English Language