Lawrence D Clarin

Sales & Receptionist

أبريل 2023 - حتى الآن

Flex Men Fitness Club

بنيد القار، الكويت

أبريل 2023 - حتى الآن

Answered phone inquiries and process the paperwork for new memberships. Greeted guest entering and checking membership. Collect payments, renewed memberships, and resolve billing issues. Coordinated with the customers and took feedback to improve service efficiency. Resolve all customer complaints and made necessary updates to customer accounts. Maintained a daily record of all guest and members by coming to the gym by verifying customers check-in.

مجال الشركة:: خدمات الرعاية الصحية الأخرى
الدور الوظيفي:: المبيعات

Receptionists Cashier

أكتوبر 2020 - فبراير 2023

Abieta Ardiya

الفراوانية، الكويت

وجدت هذه الوظيفة عبر بيت.كوم

أكتوبر 2020 - فبراير 2023

Taking orders by phone. And accepting orders via Talabat through computer. Make paperwork and sales ummary report. Counting money before turn over to ther shift in charge.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: السياحة والضيافة

Waiter Coffeeshop

يوليو 2019 - يناير 2020

Asuman Chocolate Shop

الكويت، الكويت

يوليو 2019 - يناير 2020

*Selling coffee and chocolates, preparing and serving a variety of coffee drinks, along with pastries.

مجال الشركة:: إنتاج الأغذية والمشروبات
الدور الوظيفي:: السياحة والضيافة

Room Service Captain

مارس 2018 - أبريل 2019

The Palms Beach Hotel and Spa

الكويت، الكويت

مارس 2018 - أبريل 2019

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: السياحة والضيافة

Room Service Captain

مارس 2018 - أبريل 2019

The Palms Beach Hotel and Spa

الكويت، الكويت

مارس 2018 - أبريل 2019

* To provide friendly and efficient service of food and beverage items to all guest in the rooms.
* Responsible for completing settlement and payment procedures accurately.
*Responsible to supervise and oversee the performance of all room service staffs and trainees.
*Ensure that all room service duties are completed as per the established room service operational
standards.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: السياحة والضيافة

In-Room Dining Server (Local Hired)

أغسطس 2016 - سبتمبر 2018

Millenium Hotel & Convention Centre

الكويت، الكويت

أغسطس 2016 - سبتمبر 2018

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: السياحة والضيافة

Restaurant Server, Host (Local Hired)

ديسمبر 2015 - أغسطس 2016

Ruby Tuesday Restaurant

الكويت، الكويت

ديسمبر 2015 - أغسطس 2016

Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes if any. Suggest food and beverages to the guest and also try to upsell. Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system. Obtaining revenues, issuing receipts, accepting payments, returning the change. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed. Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc. Communicate to the guest and provide assistance with their queries. Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. Server food and beverage to the guest as per the course of order. Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. Prepare mixed drinks for service to your customers table. Properly open and pour wine at the tableside. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the resort. Must have some familiarity with basic cooking skills. Assist buspersons with stocking and maintaning the restaurant par stock levels and side station. Help other areas of the restaurant such as answering telephones and completing financial transactions. Print closing report and drop the cash with the front office / accounts department. Tally the Credit Card settlements for the day with the batch closing report from EDC machine. Close the shift on the POS terminal.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

In Room Dining Server

يوليو 2013 - نوفمبر 2015

The Regency Hotel Kuwait

الكويت، الكويت

يوليو 2013 - نوفمبر 2015

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

In Room Dining Server

أبريل 2011 - مارس 2013

Ritz-Carlton Riyadh (Pre-Opening Team)

الرياض، المملكة العربية السعودية

أبريل 2011 - مارس 2013

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

In Room Dining Server

نوفمبر 2010 - فبراير 2011

JW Marriott Tripoli (Pre-Opening Team)

طرابلس، ليبيا

نوفمبر 2010 - فبراير 2011

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Service Attendant

ديسمبر 2007 - ديسمبر 2009

Costa Atlantica (5 Star Luxury Cruise Ship)

إيطاليا

ديسمبر 2007 - ديسمبر 2009

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Service Attendant

فبراير 2007 - أكتوبر 2007

Costa Atlantica (5 Star Luxury Cruise Ship)

إيطاليا

فبراير 2007 - أكتوبر 2007

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Service Attendant

فبراير 2006 - نوفمبر 2006

Costa Victoria (5 Star Luxury Cruise Ship)

إيطاليا

فبراير 2006 - نوفمبر 2006

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Service Attendant

فبراير 2005 - سبتمبر 2005

Costa Europa (5 Star Luxury Cruise Ship)

إيطاليا

فبراير 2005 - سبتمبر 2005

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Service Attendantt

أبريل 2004 - أكتوبر 2004

Costa Tropicale (5 Star Luxury Cruise Ship)

إيطاليا

أبريل 2004 - أكتوبر 2004

Prepares and deliver breakfast trays, coffee, cappuccino, & snack items to the
guest room. Set up guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu. Deliver guest trays to the bedside within 45 minutes of the time the order was placed. Deliver guest amenities as per guest request. Maintains a high level of customer service interactions to ensure satisfaction with the service & quality of all food orders.
Pick up breakfast trays to the guest room. Clean and restocks all room service areas on a daily basis with the use of three bucket system. Supports and participates in the continuous assessment
and improvement of the quality of care and services provided. Understands and complies all sanitation and safety standards as per PPI procedures and regulations.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

In-Room Dining Server

ديسمبر 2002 - ديسمبر 2003

Sofitel Philippine Plaza

الفلبين

ديسمبر 2002 - ديسمبر 2003

Responsible for the set up, delivery and retrieval of all In Room Dining orders. Deliver all orders and follow up on guest requests in a timely and courteous fashion. Taking care of food and beverage deliveries. Assist in daily sidework and department upkeep. Able to multitask and pay attention to detail.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Attendant

أبريل 2002 - سبتمبر 2002

Sofitel Philippine Plaza

الفلبين

أبريل 2002 - سبتمبر 2002

Stocks room attendant’s cart. Strips and remakes beds with fresh linen in every room including stayovers. Empties waste bins and ashtray, if used replace ashtray in all smoking rooms. Wipe all sills, doors, and walls when needed as well as light switches. Vacuums every room, spot clean if there’s a stain. Dusts all furniture and fixtures including headboard, lamps, and desk mirror. Report any maintenance issues including burned out light bulbs. Puts stationary in folder along with 2 pens and place it in desk drawer. Make sure both telephone books are stored underneath night stand as well as cable neatly tied up in desk drawer. Wipes mirrors and all vanity fixtures down in bathroom. Check heating and air condition thermostat. Make sure alarm clock is not set for alarm. Check under bed, drawers, and closet for left behind articles and or trash. Change mattress pads, blankets, or bedspreads when needed. Clean and sanitizes toilet and around toilet, behind toilet, sanitizes shower head and or tubs. Removes all mildew and soap scum. Wipes down shower curtain, replace when needed, clean sinks and fixtures. Remove all hair from bathroom floor using vacuum as well as cleans bathroom floor with cleaning agent and rag. Restocks all terry, soap, glasses, comment cards, and other room amenities.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Room Attendant

يونيو 2001 - نوفمبر 2001

Ascot Hotel

الفلبين

يونيو 2001 - نوفمبر 2001

Stocks room attendant’s cart. Strips and remakes beds with fresh linen in every room including stayovers. Empties waste bins and ashtray, if used replace ashtray in all smoking rooms. Wipe all sills, doors, and walls when needed as well as light switches. Vacuums every room, spot clean if there’s a stain. Dusts all furniture and fixtures including headboard, lamps, and desk mirror. Report any maintenance issues including burned out light bulbs. Puts stationary in folder along with 2 pens and place it in desk drawer. Make sure both telephone books are stored underneath night stand as well as cable neatly tied up in desk drawer. Wipes mirrors and all vanity fixtures down in bathroom. Check heating and air condition thermostat. Make sure alarm clock is not set for alarm. Check under bed, drawers, and closet for left behind articles and or trash. Change mattress pads, blankets, or bedspreads when needed. Clean and sanitizes toilet and around toilet, behind toilet, sanitizes shower head and or tubs. Removes all mildew and soap scum. Wipes down shower curtain, replace when needed, clean sinks and fixtures. Remove all hair from bathroom floor using vacuum as well as cleans bathroom floor with cleaning agent and rag. Restocks all terry, soap, glasses, comment cards, and other room amenities.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Public Area Attendant

سبتمبر 2000 - فبراير 2001

Richmonde Hotel

الفلبين

سبتمبر 2000 - فبراير 2001

Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

Banquet Waiter

نوفمبر 1999 - أبريل 2000

Manila Midtown Hotel

الفلبين

نوفمبر 1999 - أبريل 2000

Supports banquet services by arranging tables, chairs, table linens, chinaware, silverware, glassware, and centerpieces. Picking-up and delivering guests meals from the kitchen. Polish cutleries, water goblets, coffee cups etc. Deliver dirty table linens to the laundry. Responding to special requests providing beverage services.

مجال الشركة:: الضيافة والسكن
الدور الوظيفي:: خدمة العملاء ومركز الإتصال

استخدم تطبيق بيت.كوم

الخبرة العملية

Sales & Receptionist

Receptionists Cashier

Waiter Coffeeshop

Room Service Captain

Room Service Captain

In-Room Dining Server (Local Hired)

Restaurant Server, Host (Local Hired)

In Room Dining Server

In Room Dining Server

In Room Dining Server

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendantt

In-Room Dining Server

Room Attendant

Room Attendant

Public Area Attendant

Banquet Waiter

التعليم

Lyceum Of The Philippines University

Skills

اللغات

التدريب و الشهادات

التدريب

Effective Meetings

Effective Teams

The Vital Few (Art of Engagement)

Basic Food Hygiene

Designated Trainer Program

Foodhandler Training Program

Service Recovery & Handling Guest Complaints

8 Keys to Sales Dining Success

Basic Housekeeping

الهوايات

Singing, Playing Badminton etc...

Lawrence D Clarin

مشاركة سيرتي الذاتية

الخبرة العملية

Sales & Receptionist

Receptionists Cashier

Waiter Coffeeshop

Room Service Captain

Room Service Captain

In-Room Dining Server (Local Hired)

Restaurant Server, Host (Local Hired)

In Room Dining Server

In Room Dining Server

In Room Dining Server

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendant

Room Service Attendantt

In-Room Dining Server

Room Attendant

Room Attendant

Public Area Attendant

Banquet Waiter

التعليم

Lyceum Of The Philippines University

Skills

اللغات

التدريب و الشهادات

التدريب

Effective Meetings

Effective Teams

The Vital Few (Art of Engagement)

Basic Food Hygiene

Designated Trainer Program

Foodhandler Training Program

Service Recovery & Handling Guest Complaints

8 Keys to Sales Dining Success

Basic Housekeeping

الهوايات

Singing, Playing Badminton etc...