ليال بو سعيد

Setting and monitoring sales objectives renewals and new
businesses.
Providing sales strategies, feedback, and marketing plans.
Keeping up to date with industry developments and new insurance
services.
Answering customer queries and advising them accordingly.
Resolve customer complaints regarding service and claims.
Advise dealers and distributors on policies and operating proce-
dures to ensure functional effectiveness of business in all insurance
types.
Conduct meetings indoor and outdoor with business owners, legal
departments and HR’s then advise them according to their risk and
needs of coverage.

B.A.K Tawzee3 for Sales and Distribution FMCG Field
Marketing, Sales & HR Coordinator
Schedule meetings, interviews, HR events etc. and maintain the
team’s agenda.
Produce and submit reports on general HR activity.
Monitoring employee file compliance by utilizing the system to
generate reports.
Auditing each employee file to update incomplete and missing
paperwork in a timely manner.
Responding to internal and external HR related inquiries or requests
and provide assistance.
Prepares marketing reports by collecting, analyzing, and summariz-
ing sales data.
Support sales staff by providing sales data, market trends, forecasts,
account analyses, new product information; relaying customer
services requests.
Researches competitive products by identifying and evaluating
product characteristics, market share, pricing, and advertising;
maintaining research databases.
Follow up with agencies for marketing designs, flyers, posts, and
handling the Digital Marketing Campaigns of the company.
Prepare and present our new brands in meetings with new distribu-
tors in different areas of Lebanon and key accounts mainly.
Follow up on shipments with suppliers, prepare annual marketing
calendars for key accounts and work on their promotional market-
ing calendar accordingly.
Search for new products and brands to be shipped and exclusively
distributed by our company in Lebanon.
Follow up with the Sales team on daily basis and created a daily
sales report template to follow up and take corrective actions if
needed.

Provides secretarial support by entering, formatting, and printing
information; organizing work; and answering the telephone.
Schedules interviews by coordinating appointments for candidates
with the GM.
Responds to complaints from customers and give after-sales
support when requested.
Follow up with the Sales Team routes, aging, and collection.
Coordinates the sales team by managing schedules, filing import-
ant documents and communicate relevant information.
Screening CV’s, short listing the qualified profiles, conducting
interviews, and providing the interview evaluations to top manage-
ment.
Prepare contracts for accepted candidates.
Supervise the employees’ attendance, resolves conflicts, and analyze
the HR policies

Resolving customer’s issues.
Greet and welcome customers.
Answer phone calls and follow up to solve the issues.
Maintains safe and clean working environment by complying with
procedures, rules, and regulations.
Make sales referrals, cross-sell products and introduce new ones.
Handle cash transactions with customers.
Credits, Debits, & Deposits Account Follow-up & Audit.
Prepare & Audit the Daily Sales Opening & Closing Reports.
Documentation & Filing.
Beirut,