Layal Bou Saiid, Sales Development Manager

Layal Bou Saiid

Sales Development Manager

FIDELITY UNITED

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Business Management studies
Expérience
6 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 7 Mois

Sales Development Manager à FIDELITY UNITED
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis août 2021

Setting and monitoring sales objectives renewals and new
businesses.
Providing sales strategies, feedback, and marketing plans.
Keeping up to date with industry developments and new insurance
services.
Answering customer queries and advising them accordingly.
Resolve customer complaints regarding service and claims.
Advise dealers and distributors on policies and operating proce-
dures to ensure functional effectiveness of business in all insurance
types.
Conduct meetings indoor and outdoor with business owners, legal
departments and HR’s then advise them according to their risk and
needs of coverage.

à Jal Al Dib
  • Liban
  • avril 2018 à août 2019

B.A.K Tawzee3 for Sales and Distribution FMCG Field
Marketing, Sales & HR Coordinator
Schedule meetings, interviews, HR events etc. and maintain the
team’s agenda.
Produce and submit reports on general HR activity.
Monitoring employee file compliance by utilizing the system to
generate reports.
Auditing each employee file to update incomplete and missing
paperwork in a timely manner.
Responding to internal and external HR related inquiries or requests
and provide assistance.
Prepares marketing reports by collecting, analyzing, and summariz-
ing sales data.
Support sales staff by providing sales data, market trends, forecasts,
account analyses, new product information; relaying customer
services requests.
Researches competitive products by identifying and evaluating
product characteristics, market share, pricing, and advertising;
maintaining research databases.
Follow up with agencies for marketing designs, flyers, posts, and
handling the Digital Marketing Campaigns of the company.
Prepare and present our new brands in meetings with new distribu-
tors in different areas of Lebanon and key accounts mainly.
Follow up on shipments with suppliers, prepare annual marketing
calendars for key accounts and work on their promotional market-
ing calendar accordingly.
Search for new products and brands to be shipped and exclusively
distributed by our company in Lebanon.
Follow up with the Sales team on daily basis and created a daily
sales report template to follow up and take corrective actions if
needed.

à Beiru
  • Liban
  • mai 2017 à mars 2018
ADMINISTRATIVE ASSISTANT GENERAL MANAGER à SULTAN FOOD STUFF COMPANY
  • Liban
  • avril 2016 à avril 2017

Provides secretarial support by entering, formatting, and printing
information; organizing work; and answering the telephone.
Schedules interviews by coordinating appointments for candidates
with the GM.
Responds to complaints from customers and give after-sales
support when requested.
Follow up with the Sales Team routes, aging, and collection.
Coordinates the sales team by managing schedules, filing import-
ant documents and communicate relevant information.
Screening CV’s, short listing the qualified profiles, conducting
interviews, and providing the interview evaluations to top manage-
ment.
Prepare contracts for accepted candidates.
Supervise the employees’ attendance, resolves conflicts, and analyze
the HR policies

Cashier and Customer Service Assistant à Land Mark Group
  • Liban
  • décembre 2015 à mars 2016

Resolving customer’s issues.
Greet and welcome customers.
Answer phone calls and follow up to solve the issues.
Maintains safe and clean working environment by complying with
procedures, rules, and regulations.
Make sales referrals, cross-sell products and introduce new ones.
Handle cash transactions with customers.
Credits, Debits, & Deposits Account Follow-up & Audit.
Prepare & Audit the Daily Sales Opening & Closing Reports.
Documentation & Filing.
Beirut,

Éducation

Baccalauréat, Business Management studies
  • à Cardiff Metropolitan University
  • janvier 2014

in

Baccalauréat, Human Resources Management and Public Relations (HRM
  • à Modern University of Business and Science
  • janvier 2014

in

Etudes secondaires ou équivalent, Sociology and Economics
  • à Maroun Abboud Secondary SchoolSE
  • janvier 2011

in

Specialties & Skills

HUMAN RESOURCES
ADVERTISING
AUDITING
CUSTOMER SERVICE
DATABASE ADMINISTRATION
FILE MANAGEMENT
MARKET PLANNING
MARKETING
MEETING FACILITATION