layal taweel, customer service

layal taweel

customer service

ooredoo

Location
Qatar - Doha
Education
Diploma, ادارة اعمال
Experience
2 years, 4 Months

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Work Experience

Total years of experience :2 years, 4 Months

customer service at ooredoo
  • Qatar - Doha
  • January 2013 to April 2015

customer response
call center
issue resolved .

Education

Diploma, ادارة اعمال
  • at الجامعة السودانية
  • August 2017

* Internet Explorer * Adobe Acrobat Reader * Information Technology * Troubleshooting * I know how to interact with customers * I know how elaborative approach * Problem solving attitude * I know how to manage stress * Ability to perform multiple tasks simultaneously and meat deadline * Ability to maintain and build stable relationship with internal and external clients. * Good problem solving skills. * Office Administration * Team membership * Good interpersonal skills * High volume workload skills * Computer Literate(windows environment)

Specialties & Skills

Check Processing
Client Solutions
Management
Client Service
الكتابة الإلكترونية
Talk social characteristic of the community
ويندوز

Languages

English
Expert

Memberships

Family Counseling
  • Solving family and personal problems
  • March 2013

Training and Certifications

غسيل الاموال (Training)
Training Institute:
بنك قطر المركزي
Date Attended:
November 2022

Hobbies

  • Study
    Study Business And read the economic problems