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ليان العلي, Customer Service Manager

ليان العلي

Customer Service Manager·Professional Union for Operation and Maintenance

Saudi Arabia

Bachelor's degree, محاسبة

Work experience

Total years of experience: 0 years, 7 months

Customer Service Manager

January 2026 - July 2026

Professional Union for Operation and Maintenance

Jeddah, Saudi Arabia

January 2026 - July 2026

• Supervised daily customer service operations and team performance.
• Resolved customer inquiries and complaints.
• Monitored customer satisfaction and service quality.
• Tracked KPIs and prepared reports.
• Improved customer service processes.
• Maintained accurate records and documentation

Company industry:
Hardware & Building Materials

Education

Yanbu Industrial College

June 2026

June 2026

Bachelor's degree, محاسبة

Saudi Arabia

Skills

ACCOUNTING

Expert

ADAPTABILITY

Intermediate

BUSINESS OPERATIONS

Intermediate

COMMUNICATIONS

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

FINANCE

Intermediate

MICROSOFT EXCEL

Intermediate

MICROSOFT OFFICE

Intermediate

PROBLEM SOLVING

Intermediate

Training and Certifications

Certifications
Sales and marketing
دروب
Jun 2025