HR Officer
Ibn Al-Nafees Hospital
Total years of experience :10 years, 5 Months
January 2011 - Present Ibn Al-Nafees Hospital
HR Officer.
Responsibilities:
• Recruit high caliber candidates in line with the recruitment plans, budgets, salary scale, business equipments, company's policy & procedures.
• Maintain Job descriptions for all designations with the organization.
• Monitor employee's attendance; deal with attendance issues such as lateness, sick leaves and absences by investigating and counseling in addition to taking the appropriate disciplinary actions or development plans.
• Process leave applications and keeps a tracking sheet on employees expected rejoining dates.
• Ensure changes to salary details, transfer and promotions are processed and communicated to the employees.
• Ensure processing of bank letters requests as per company's policy and procedure.
• Maintain a master record for pay and benefits information.
• Administrate payroll and make the necessary follow up for payroll related matters, such as (leave settlement, final settlement . Etc)
• Generate different kinds of reports to the management upon request.
• Handle the employee relations queries.
• Handle disciplinary, grievance and dismissal cases in line with local labor law and document relevant papers.
• Conduct hearing / counseling sessions.
• Developing policies and updating labor law accordingly.
• Implementation of rewarding system and mechanism (ex. Employee of the month) and provide recognition methods across the business.
• Liaise with all departments at all levels across the business and build strong relationships with effective communication skills.
• Conduct exit interviews for resigned employees and analyze to explore facts.
PAYROLL
• advising on pay and other remuneration issues, including promotion and benefits;
• undertaking regular salary reviews;
• negotiating with staff and their representatives on issues relating to pay and conditions;
• administering payroll and maintaining records relating to staff;
• interpreting and advising on employment legislation;
• listening to grievances and implementing disciplinary procedures;
• developing HR planning strategies with line managers, which consider immediate and long-term staff requirements in terms of numbers and skill levels;
• Establish and maintain data controls;
• Ensure data is entered into the system;
• Prepare separation documents for terminated employees;
• Apply basic HR knowledge and techniques to all areas of work;
• Input Personal and payroll data into the HR system with speed and accuracy;
• Suggest changes to internal department procedures as identified and be involved in the continuous improvement development of processes;
• To undertake periodic audit of own work and report on areas of possible improvement;
• Ensure that work is performed in accordance with hospital processes and procedures and to refer to line managers for guidance as required;
• End to end processing of selected (weekly, fortnightly and monthly) payroll (s)
• On-going maintenance of payroll system and leave planning system (if
applicable)
• Updating and maintaining payroll records.
• Liaising with staff and management on payroll related queries.
• Maintaining leave, sickness and overtime reports.
• Undertaking required reporting, both internal and statutory reporting.
• Payroll administration -filing, setting up new starters.
• Calculation and payment of termination payments.
• Processing increases and calculation of back pays.
• Assisting Payroll Manager with month end consolidation.
• Assisting Payroll Manager with reconciliation and payment of payroll
TRAINNG
• assess training needs for new and existing employees
• identify internal and external training programs to address competency gaps
• partner with internal stakeholders regarding employee training needs
• organize, develop or source training programs to meet specific training needs
• liaise with subject matter experts regarding instructional design
• develop training aids such as manuals and handbooks
• inform employees about training options
• map out training plans for individual employees
• present training programs using recognized training techniques and tools
• facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching
• design and apply assessment tools to measure training effectiveness
• track and report on training outcomes
• provide feedback to program participants and management
• evaluate and make recommendations on training material and methodology
• maintain employee training records
• handle logistics for training activities including venues and equipment
• establish and maintain relationships with external training suppliers
• Manage training budget such as Levy.
• manage and maintain in-house training facilities and equipment
• keep current on training design and methodology
• Submit the training form to Ministry of Labour and get the approval to start the training
• Follow up for Reimbursement.
Sept 2006 - Sep 2010 Mena Business Services
HR Supervisor & Counselor.
MENA Business Services (MBS) is a fully owned GCC company providing Contact Centre, Medical Transcription, Training Services and Business Consultancy. MBS works very closely with private organisations and government sectors thereby creating reliability and stability to the operations.
Responsibilities: • Identify training and development opportunities.
• Monitor daily attendance.
• Investigate and understand causes for staff absenteeism.
• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
• Prepare notices and advertisements for vacant staff positions.
• Schedule and organize interviews.
• Provide advice and assistance to staff and management on pay and benefits systems.
• Research and monitor human resources systems in other organizations within the community.
• Explain employment standards and legislations such as employee's compensations, labor standards and Fair practice Act.
• Organize the transitional provisions of employee compensations, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangement.
• Process employee monthly salary elements.
• Handle settlement for employees as directed by the Human resources manager.
• Receive leave vacations and process them as directed by the Human Resources Manager.
• Calculate employees working hours through the system and prepare reports (Time sheets)
• Implement the rules, regulations and objectives of the company.
• Assistance all employees & trainees, individually or in groups, with developing academic, career and personal/social skills, goals and plans.
• Collaborates with parents and trainers to assist trainees with educational and career planning.
• Provides individual and group counseling to employees & trainees with identified concerns and needs.
• Adherence to laws, policies, procedures, and ethical standards of the company counseling profession.
• Monitors employees & trainee's performance, behaviors, and attendance and assists appropriate interventions.
• Attends professional conferences, workshops, seminars
• Taken complete ownership of GOSI, LMRA, and handle all expat visas.
Aug 2005 - Sept 2006 Jawad Business Group
Personal Human Resources
Administrator in the Recruitment Dept.
* Process all employees' annual leave, sick leave, application forms etc.
* Handle all appraisals and performance retiews with the join4 effort of the HR Manager.
* Implementad a motivation scheme to incentives the employee's i.e. E-plgyee of the month, year and mort potential.
* Influenced the company po use the most effective HR system.
* Supervise the employees and make sUre that they are motivated and are doije their job to the best of theiR ability.
January 2004 - March 2005 Bahrain Training Institute
Executive Secretary
In the Corporate Training Dept.
Responsibilities:-
• Screenine all phone calls
• Calendar management
• Booking meetings
• Arranging all travel details
• Attended all seminars
June 2003 - Dec 2003 (on job training) Batelco
Call Centre Agent
Responsibilities:-
• Receiving all customer complaints.
• Solving customer queries
• Forwarding calls to the appropriate person.
INTERESTS/ ACTIVITIES/ACCOMPLISHMENTS/EXTRA-CURRICULAR ACTIVITIES
• Reading
• Browsing on the internet
* Positive Thinking - Horizon Institute 2014
* CIPD - Victory Institute March 2013
* BA in Islamic Studies (Single) - Shari'a - University of Bahrain - 2004 - 2010
* Diploma in Human Resource Management - Golden Trust Sept 2009
* Diploma in Bahrain Labour Law - Bahrain Training Institute 2007 - 2008
* BTEC National Diploma in computer studies - Bahrain Training Institute 2001 - 2003
* Certificate of proficiency in Information Systems - APTECH Computer Education - 2002
* BTEC First Diploma in computer studies - Bahrain Training Institute - 2000 - 2001
* Certificate in computer application - Bahrain Training Institute - 1999 -2000
* General Secondary School Certificate - 1996 - 1999