Order Management Executive
Nastech DMCC
Total des années d'expérience :9 years, 4 Mois
CRM registration of International tenders from Oil and Gas Project Companies. Providing assistance to the Procurement Engineers in sorting and registering suppliers. Entering and process new Sales Order into the system.
Provide Freight Estimate to the Sales department as part of the companies Commercial Offer to International Tenders from all-over the GCC / Middle East.
Managing, expediting and ensuring timely deliveries according to the agreed particulars and contracts.
Maintain great business relationship with Freight Forwarders and Third Party service providers. Recording of freight provided by agents that might be used for future files. Noting current events from major ports/ countries that may affect shipping transit times.
Preparing shipping documents (CI, PL, DA, COO, HS Code Classification Form, etc.) for both Import and Export, while coordinating with customs clearance agents to assure accurate manifests and Bill of Entry / Export Declaration.
Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.
Manage all communication with all sales department order and process all customer orders and shipment of products and ensure optimal practices for all processes.
Prepare and update various sales orders through appropriate CRM systems and provide update on all DDP orders.
Monitor and evaluate all order issues and resolve in discrepancies in production metrics and ensure accurate billing of all bookings.
Provide an interface with finance department to confirm account payables and SOA of freight partners.
Evaluate all weekly metrics and analyze all continuous improvement project and prepare reports for all requests.
Provide administrative support to the whole team for easier office flow.