Lea Ramos, Admin Assistant

Lea Ramos

Admin Assistant

MEET Environmental Solutions LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, ANIMAL SCIENCE
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

Admin Assistant at MEET Environmental Solutions LLC
  • United Arab Emirates - Dubai
  • February 2013 to May 2014

• Manages up to 100 client contracts by maintaining a master spreadsheet to keep track of the services to be rendered and the expiration dates for the preparation of renewals.
• Generates reports through constant coordination with technicians and subcontractors and summarizing the data for clients in a manageable and relevant format.
• Assists the Accounts Department by preparing a weekly list of services for invoicing.
• Prepares and maintains records of Delivery Notes providing copies for use in accounts and inventory.
• Provides outstanding quality service to clients by maintaining a 24 hour response time especially in emergency callouts as specified in the Key Performance Indicator (KPI), achieved by persistent updates from the responding team and providing feedback to the clients with qualitative and photographic reports.
• Prepares monthly schedules for 100 clients and 5 subcontractors coordinating availability, timings, permits and licenses.
• Prepares weekly schedule for a team of 7 full time technicians and 8 contractors across multiple services and product installations.
• Monitors constantly all on-going services and/or projects to track progress and to identify pending works.
• Assists Accounts Department in cost control through random checking of items in the warehouse and confirming results with existing inventory records.

Documentation and Technical Writer at Wyeth Philippines, Inc
  • Philippines
  • October 2011 to March 2012

• Provides assistance to the Project Leader in the preparation of documents (Installation Qualification, Operational Qualification and Performance Qualification) totaling to 20 document for a new project.
• Gathers information relevant to the qualification process of the new project through research and data gathering.
• Writes validations, manuals, and checklists related to the project documentation.
• Prepares, analyzes, interprets, and presents data to the project committee composed of the different Department directors.
• Maintains and safe-keeps complete and accessible indexed inventory of project related documents.

Technical Services Assistant at Wyeth Philippines, Inc
  • Philippines
  • April 2011 to September 2011

• Provides support to the Technical Services Manager with the established change monitoring system through regular commitment tracking through coordination with the concern person from every department.
• Updates the system after consolidating all data and inputs from the validating team to monitor changes and progress of projects.
• Provides administrative support to the Technical Services Division and the Division Director in terms of document routings, meeting schedules, and recording and monitoring of inspection audits.

Sales Coordinator at Philipine Precision Technology, Inc
  • Philippines
  • August 2006 to April 2011

• Prepares accurate sales related documents (Quotations, Delivery Notes, Sales Invoices, Export documents, Airway bills)
• Maintains and controls documents (Purchase Orders, Production drawings, Deliver Notes, Sales Invoice) as part of the Quality Management System practice and prepares them for Clients’ and/or Independent System Audits.
• Extends support to different departments as needed: the Import/Export department with the local and international deliveries; the Accounting and Sales department with regular sales report; the Production department with the releasing of drawings needed for production.
• Provides extensive assistance to clients with qualitative support services and delivery status, and to sales personnel in all incoming orders and sales reviews.

Quality Assurance at Luzco Incorporated
  • Philippines
  • September 2003 to June 2006

• Assists the Quality Assurance Supervisor in the implementation of processes and procedures to ensure that the quality standards are met.
• Performs routine tests on different parameters related to quality to ensure that all processes, equipment and personnel follows sanitation standards.
• Prepares reports and records relevant to the operation.

Education

Bachelor's degree, ANIMAL SCIENCE
  • at UNIVERSITY OF PHILIPPINES LOS BANOS
  • April 2003

Unpublished Undergraduate Thesis: Performance of Different Sexes of Broilers under Different Levels of Feed Restriction during the Fourth Week of Age

Specialties & Skills

Quality Inspection
Technical Documentation
Technical Writing
DOCUMENTATION
INSPECTION
INVENTORY
LABORATORY
PROJECT DOCUMENTATION
QUALITY ASSURANCE
SANITATION
TECHNICAL WRITER

Languages

English
Expert