Loyalty And Retention Supervisor
maids.cc
Total des années d'expérience :2 years, 6 Mois
- Ranked among the top three performers with the highest retention rates.
- Collaborated with the management team to create and implement effective customer retention strategies.
- Analyzed customer data to identify trends, patterns, and potential churn risks.
- Addressed escalated customer issues or complaints and resolved them in a timely and satisfactory manner.
- Communicated product features, benefits, and value propositions to potential clients.
- Highlighted how the company's offerings can address the specific needs of the client.
- Negotiated terms, pricing, and contracts to reach mutually beneficial agreements.
- Updated CRM systems or sales tools to ensure accurate data and forecasting.
I embarked on a transformative academic journey that enriched my understanding of financial systems and regulatory compliance. The program provided me with a comprehensive foundation in auditing principles, risk assessment, and financial analysis.