Recruitment Consultant/Operations Manager
MCR Recruitment Services
مجموع سنوات الخبرة :9 years, 3 أشهر
• Reports directly to the President & CEO
• Provides report to the owner and discuss all current updates as needed.
• Communicates directly with clients within Bahrain & Abroad
• Handles Sales & Business Development as well as Marketing
• Supervises the operations as a whole
• Responsible in delegating tasks to all staff
• In-charge of creating memo’s and updates
• Screens CV’s of potential applicants sent out to the clients as per their requirement
• Makes sure that there is a clear & constant communication between applicants, agencies and clients from application to successful employment.
• Follow up on status of all applications sent to client
Reports directly to the school Owners and Operation Manager
Handles Purchase & Procurement
Invoicing & Collections ( AP/AR )
Receives payments for Tuition Fees and other school charges
In charge of Inventory, Purchase, & distribution of supplies and school assets
Responsible of sending out Bulk SMS, emails about all announcements and correspondences.
Supervise Staff & deals with parents enrolled in Afternoon Care Program
Handles minor I.T & computer troubleshooting
Filing, organizing & updating child records from admission up to end of school year
Issuing any documents & certificates to all children enrolled
Maintaining office folders important files
Assists parents & visitors with queries & resolve basic concerns
• Booking Reservation to ship vehicles via open and enclosed haulers
• Direct Customer Service
• Inbound and Outbound call handling
• Senior Sales Representative
• Appointment Scheduler
Customer Care Advisor / Quality Assurance & Support Dept.
Provide primary support to the advanced office operations. Perform daily office tasks successfully, such as:
• Purchase and manage supplies for the office along with performing photocopy and runner duty
• Answer phones, greet and help customers with queries and resolve basic concerns
• Create and oversee staffing events
• Proofread and edit official correspondence
• File and maintain reports for managers on a regular basis
Major Achievements
• Reorganized office administration procedures - increased overall efficiency by 20%
• Achieved Employee of the Month Award three times
AT&T (Outbound B2B Tele-sales)
Virtual Assistant for Apartments Rent Rebate.
Non-Voice Admin works
Worked as a Personal Administrative Assistant.
Inside Sales Calls
1. Real Estate / Home Staging Company
2. Merchant Account
3. Roof Inspection & Construction Company
4. Insurance
5. Online training enrollment for C levels and Directors
Other tasks:
• Data Mining / Lead Generation / Cold Calling / Outbound Calling / Appointment Scheduling
• Hired as an Independent Contractor working home-based.
• Worked as Client Service Manager offering Outsourcing Services and other Telemarketing needs.
• Handled Outbound Account for an Australian I.T Company offering Offsite Tape Storage and other Services and products I.T related.
• Insulation Services (Outbound B-C)
• Document Management Services (Outbound B-B in Australia)
• Client Services (Outbound B-B)
• Personal Virtual Administrative Assistant (Secretary)
• Document Management Services (Outbound B-B in Australia)
Accounts handled:
• Telco (Telecommunications Services) (Outbound B-B, B-C)
• Online Pharmacy (Outbound B-C)
• Worked for Client Service Management
• Office Administrative Assistant
• Human Resource Assistant (H.R. Department)
Accounts handled:
• US Online Directory for Business Listings (Inbound-Outbound B-B)
• Appointment Settings (Outbound B-C)
• Tour and Vacation (Time Share) (Outbound B-C)
• Surveys (Outbound B-C)
• Financial Services (Outbound B-C)
• Lead Generation (Outbound B-C)
• Household Utility (Outbound B-C)
• SSL Certificate for Internet Websites (Outbound B-C in Europe)
• Magazine Subscription for homeowners and businesses (Outbound B-B, B-C)
Accounts handled:
• US Online Directory for Business Listings (Inbound-Outbound B-B)
• Appointment Settings (Outbound B-C)
• Tour and Vacation (Time Share) (Outbound B-C)
• Surveys (Outbound B-C)
• Financial Services (Outbound B-C)
• Lead Generation (Outbound B-C)
• Medical Chiropractors