Leah Rivera

Corporate Travel Consultant at Abu Dhabi National Hotels (ADNH)

• United Arab Emirates
• My current job since July 2011

Ticketing division. In - house travel agency that handles travel requirements of all hotel employees under ADNH such as Hilton

Counter Supervisor/Sales Representative at GSA – SALEM TRAVEL AGENCY

• United Arab Emirates - Abu Dhabi
• March 2007 to July 2011

Making booking thru AMERICAN AIRLINES SABRE SYSTEM
Issues ATB & E-Tickets thru AMERICAN AIRLINES SABRE SYSTEM
Handles Corporate clients (American Companies) uses AMADEUS CRS for reservations and ticketing
Do quotations / sales report
Sales call
Fare comparison

Counter Staff at SN BRUSSELS AIRLINES & GENERAL

• United Arab Emirates
• April 2006 to June 2006

for SN BRUSSELS AIRLINES:
Making booking thru PARS SYSTEM
2. Issues manual and ATB tickets thru PARS SYSTEM
3. Send and issue PTA thru MCO now EMD
Making daily sales report thru the system

Job Description for General Counter:
Handles walk - in passengers and companies such Shiekh Khalifa Medical Center, Ali & Sons etc.
Do reservations and issues tickets ( manual / ATB / ETKT )
Issues PTA thru MCO and VMPD
Send X/O to Airlines which we don’t have stock
Sends quotations and itinerary thru emails / fax
Suggests the best routing for passenger with reasonable fare as much as possible
Prepare ticket delivery note (for delivery purpose)
Prepare credit request facilities with all the attachments such as ticket copy, X/O copy, ticket delivery note and email confirmation to issue the ticket from the company.
Send all documents to accounts department for invoice process.

Tour Coordinator at Holidays

• United Arab Emirates - Abu Dhabi
• November 2005 to April 2006

Arranges packages inside and outside UAE thru net as we have a large connection of wholesaler agents from around the world.
Making special packages for Honeymooners, Groups, etc.,
Ensures that all the necessary things are included in the package as per the passengers request such as Airlines, Hotels, and Tours.
Issues hotel voucher.
Issues travel insurance.

Reservation Agent at AVIAN TRAVEL & TOURS, INC

• Philippines
• April 2004 to August 2005

Services Offered: Airline Reservation and Ticketing both Domestic & International, Arrange Tour Packages, Passporting

Reservation & Ticketing at SCORPIO TRAVEL & TOURS, INC

• Philippines
• February 2004 to April 2004

Reservations and Ticketing

Reservation/Marketing Officer at MEDIAWORX, INC

• Philippines
• February 2004 to April 2004

Marketing Staff

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Preparing proposal letters for different establishments.
Sending it thru fax / e-mail and retrieving sent proposal letter.
Explaining more about the proposal by details (terms & conditions of the contact)