ledia wahba, Executive Administration Assistant

ledia wahba

Executive Administration Assistant

Abyat Capital Real Estate Brokerage

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Tourism and Hotel Service Management
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Executive Administration Assistant à Abyat Capital Real Estate Brokerage
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2014

▪ Run and execute day-to-day activities of a real estate business unit.
▪ Working on Real Estate CRM System on a Daily basis.
▪ Answer and respond to customer inquiries and needs.
▪ Handle and process customer needs and requirements relating to real estate deals.
▪ Interact with clients, owners, tenants and lessees and handle their requests and needs.
▪ Assist and support real estate attorney in handling litigation cases.
▪ Prepare drafts, agreements, leases and other related documents.
▪ Assist and support administrative staff in processing customer requests.
▪ Interact, plan and schedule meetings and conferences between tenants, owners, communities, project developers and attorneys.
▪ Maintain and manage all databases relating the real estate functions and activities.
▪ Ensure compliance of all laws, local, state and federal laws relating to real estate transactions.

Travel consultant & Receptionist à (Mission Travel Tourism) L.L.C
  • Émirats Arabes Unis - Dubaï
  • juillet 2013 à janvier 2014

• Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations.
• Discuss client requirements and advise on suitable options.
• Plan, prepare and cost itineraries (travel plans) for clients.
• Make travel, accommodation and related bookings.
• Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
• Issue tickets for travel, accommodation vouchers and all relevant documentation.
• Collect payments and maintain records of transactions.
• Assist with changes to travel arrangements and bookings where required.

Assistant HR Manager à Vogue International Agencies FZE & Velocity Apparels (ESC)
  • Egypte - Ismaïlia
  • mai 2012 à juin 2013

▪ Book tickets for foreigners & submit all travel Procedures.
▪ Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
▪ Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
▪ Answers questions about organization and provides callers with address, directions
▪ Welcomes onsite visitors, determines nature of business, and announces visitors to appropriate personnel.
▪ Updates appointment calendars.
▪ Receives, sorts, and routes mail, maintains and routes publications.
▪ Takes payments for services and products.
▪ Prepares travel vouchers.
▪ Orders, receives, and maintains office supplies.
▪ Creates and prints fax cover sheets, memos, correspondence, reports, and other documents.
▪ Make the documentation system
▪ Compile payroll data, such as timesheets, vacation time and benefits deductions, garnishments.
▪ Enter in pay rate changes, tax withholding information, 401k contribution changes and other employee information as needed.
▪ Maintain payroll records.
▪ Poll electronic timesheets and review the downloaded information for completeness and accuracy.
▪ Process biweekly transfer payroll data to Paycor and payroll funds to 401(k) provider and other benefits providers as necessary.

Executive Secretary à Kharafi National Company For Mech. & Elect. Works ( S.A.E)
  • Egypte - Le Caire
  • juin 2009 à avril 2010

▪ Organizing, preparing agendas for and taking minutes of board meetings and annual general meetings (AGMs).
▪ Maintaining statutory books, including registers of members, directors and secretaries
▪ Dealing with correspondence, collating information and writing reports, ensuring decisions made are communicated to the relevant company stakeholders;
▪ Contributing to meeting discussions as and when required, and advising members of the legal, governance, accounting and tax implications of proposed policies.
▪ Monitoring changes in relevant legislation and the regulatory environment and taking appropriate action.
▪ Liaising with external regulators and advisers, such as lawyers and auditors.
▪ Taking responsibility for the health and safety of employees and managing matters related to insurance and property.
▪ Developing and overseeing the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirements.

Éducation

Baccalauréat, Tourism and Hotel Service Management
  • à Suez Canal University (SCU)
  • mai 2012

Specialties & Skills

Customer Service
Client Relationship Management CRM
Human Resources
Teamwork
Microsoft Office
Ability to develop and maintain good working relationships at all levels, including during difficult
Ability to work under pressure and be flexible as part of team work.
Microsoft Office, including Excel, Word and PowerPoint
communication skills, both written and verbal
Excellent organisational skills, ability to multi-task and organise others
Strong interpersonal and problem solving abilities

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Human Communications & Skills :Interpersonal Communication & Conflict (HCOM 214) (Certificat)
Date de la formation:
July 2011
Valide jusqu'à:
January 9999
▪ International Copmuter Driving Licence (ICDL) / UNESCO, License EGY000486165 (Certificat)
Date de la formation:
December 2011
Valide jusqu'à:
January 9999
▪ Sabre Basic Achievement / Emirates Aviation College, License 10490458 (Certificat)
Date de la formation:
September 2013
Valide jusqu'à:
January 9999