Head of Talent
Damas
مجموع سنوات الخبرة :23 years, 6 أشهر
Leading the Talent Acquisition and L&D teams, developing and executing the People & Capability strategy across the GCC.
• Implemented an Applicant Tracking System and created a Damas Careers page for the first time
• Set up an Assessment platform to enable online assessments for internal and external TA activities, using data to inform decision making
• Created and opened the Damas Academy and expanded the online learning modules, e-Damas
• Established the L&D calendar and rolled out the L&D catalogue
• Successfully approached and hired a number of senior leaders for key parts of the business
• Implemented a Performance Management programme to help facilitate Talent Mapping and Succession Planning
Led and developed TA teams in Volume Delivery (Airport Ops, Customer Service and Corporate Services.
Typical annual hires of 1800 (Volume) and 250 (Corporate Services).
• Successfully designed and implemented an Assessment Centre approach which increased the selection ratio of candidates from an average of 15:1 to 6:1; providing a significant cost saving
• Designed & implemented an automated process utilizing HireVue and Saville assessments; providing significant reduction in Time to Hire, Cost per hire and improved Candidate Experience
• Reporting into the VP - Talent Acquisition, acted as
Engaged by various clients in the Middle East and ASPAC regions, for retained Executive Search at C-suite level in Retail and FMCG, and contingency recruitment at mid-management level and above. Also successfully completed a number of projects such as restructuring, management & leadership development programmes
Engaged by clients in the Middle East, for a range of recruitment assignments. Also consulted on HR projects involving Performance Management and Employee Engagement activities.
• Introduced reporting dashboards to monitor KPIs and SLAs and regular executive reporting
• Supported Executive team with internal talent mapping and succession planning
• Designed & implemented Employee Recognition Programme for engagement and retention
• Supported Leadership team to develop a People Strategy
• Led key projects inc. recruitment process review and Applicant Tracking System (ATS) review - Taleo
• Worked with Head of Talent & Reward in
developing the Talent Strategy for Middle East Region
• Designed & Implemented development workshops for People Managers, inc. Effective Performance Management, Coaching, Effective Delegation Skills
& Team building
• Part of Global Engagement Team; successfully rolled out annual engagement survey to 3, 500 employments
• Responsible for successful execution of the Talent Management Strategy for MENA; partnering with the CEO and Executive Management team to complete Talent Review and Succession Plans
• Annual Talent Review
• Worked with various C-suite Executives to prepare Development Plans
• Designed and implemented Mentoring Programme for UAE Nationals
• Restructured the recruitment team (12 team members)
• Moved away from paper CVs to full utilization of the Applicant Tracking System
• Introduced SLAs and KPIs (along with dashboard), increasing process transparency (for example rate of interviews to offers went from 12:1 to 6:1)
• Established new Performance Management function, including system, process and newly formed team
• Reviewed policies and procedures to ensure with global and regional requirements
• Successfully implemented Performance Management System
Completed a number of roles and assignments in TA for organisations in different industries.