MENA SEO/PR Manager
HotelsCombined
Total des années d'expérience :6 years, 5 Mois
● Day-to-day management of paid and natural search engine marketing campaigns.
● Update HotelsCombined Blog with articles relevant to the MENA region.
● Perform keyword research to optimize content and create new opportunities.
● Monitor and evaluate search results and search to improve rankings.
● Monitor Google Analytics and Google Search Console to develop SEO strategies.
● Translate English website and application content to Arabic.
● Develop and edit press releases in both Arabic and English.
● Create Social Media content for channels and monitor users replies.
● Regency Rewards Program Manager:
o Maintaining The Regency Rewards Database
o Calculating accumulated points, through room reservations, outlet and banqueting bookings.
o Calculating redeemed points and delivering awards to members.
o Train staff members on The Regency Rewards Program.
● The Regency Quality Team;
o Maintain the quality and safety environment of the hotel.
o Ensure all areas are in line with the hotel’s quality standards.
o Greet guests and welcome them to The Regency.
o Maintain and Monitor Trip Advisor comments and replies.
o Maintain and Monitor Comment Cards and iPad Survey.
● Public Relations:
o Edit and write press releases in both Arabic and English.
o Develop and maintain relationships with members of the press, Embassies and corporations.
o Develop PR plan and Calendar.
o Maintain events calendar within Kuwait and the GCC.
● Social Media:
o Develop Social Media plan monthly.
o Liaison through social media agency and Regency team.
o Develop and maintain relationships with Social Media Influencers.
o Edit, monitor, approve and develop regular posts on all social media channels.
o Prepare report on development of outlets, rooms, and ballrooms through Social Media.
● Manage accounts of subscribed customers to the research and consulting products.
● Attract new accounts to subscribe or purchase the research and consulting products.
● Handle all Social Media channels.
● Assist Event Manager with The Convergence Summit and The Smart Handheld Summit (both Arab Advisors Group Events).
● Assist Web Developers in creating The Convergence Summit Website.
● Assist Mobile Application Developers in creating The Convergence Summit Mobile App.
● Assist Video Production House in creating The Convergence Summit YouTube video coverage.
Maintain Siemens’ entity list of compliance
I was part of the team supporting small-medium investors.
Part of an Exchange Program
Diploma of "International Baccalaureate", Bilingual Certificate