Senior Sales Account Manager
Crystal Mind
Total years of experience :12 years, 2 Months
• Manage several sales accounts and oversee the associated sales representatives to ensure all client needs are met quickly and professionally
• Interact with clients when requested, ensuring they are satisfied and all issues are resolved quickly and efficiently
• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Generate new business using existing and potential customer networks
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Resolving issues and providing solutions to customers
• Negotiate contracts of products and services with the client.
• Suggest suitable actions that can help improve sales performance and identify opportunities to grow.
• Meeting or exceeding sales goals
• Negotiating all contracts with prospective clients
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Preparing weekly and monthly reports
• Giving sales presentations to a range of prospective clients
• Coordinating sales efforts with marketing programs
• Understanding and promoting company programs and Events
• Obtaining deposits and balance of payment from clients
• Preparing and submitting sales contracts for orders
• Visiting clients and potential clients to evaluate needs or promote products and services
• Explain in detail, the company’s history, community involvement, beer portfolio and short- and long-term vision.
• Make a demonstration in the meeting with the clients
• Update the pipeline with the potential clients
• Make a forecast with the monthly target clients
• Update Google calendar and CRM after meetings
• Negotiate the clients by the subscription fees and the period
• Sign the contract and bring the required documents to make the sales deal
• Works as an independent consultant or as part of a consultancy firm to provide marketing expertise to clients
• Researches industries, markets, demographics, trends, sales results, and other data related to the client's products or services
• Analyses details of competitor offerings, including specifications, market share, pricing, and promotional materials
• Creates detailed reports with research findings and analysis to inform marketing strategies
• Provides written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies
• Recommends specific marketing approaches and spending budgets to achieve the client's desired sales goals
• Helps come up with new product and service offerings to increase shares in new or existing markets
• Assists marketing managers and directors in coming up with focused branding, positioning, and marketing tools for each product or service
• Works within the client's budget to produce effective promotional materials and advertising opportunities
• Tracks sales and feedback and adjusts marketing strategies as necessary
• Establishes marketing tracking methods to help each client evaluate performance over time.
• Visit clients to demonstrate use of products, show samples and take orders
• Arrange a schedule of visits to major potential buyers by contacting people and making appointments
• Develop and update knowledge of their own products and the products of their competitors
• Speak with other sales and marketing personnel in their company to determine the best methods of promoting products
• Establish customers needs and explain and demonstrate products to them, which may involve providing technical descriptions of products and how they may be used
• Quote and negotiate prices and credit terms
• Prepare contracts and record orders
• Report to sales manager on sales and provide feedback about the marketing of new or established products
• Carry out formal presentations of products using videos and other training aids, attend promotional markets and organize product displays
• Plan and work towards meeting sales targets and budgets
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
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