leivin oliver, assistant store manager

leivin oliver

assistant store manager

Adidas store Kuwait

Location
Kuwait - Hawali
Education
Diploma, Hotel and Restaurant Management
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

assistant store manager at Adidas store Kuwait
  • Kuwait - Al Farawaniyah
  • My current job since February 2019

*Assist the Retail Store Manager in planning and implementing strategies to attract customers.
*Coordinate daily customer service operations (e.g. sales processes, orders and payments).
*Track the progress of weekly, monthly, quarterly and annual objectives.
*Monitor and maintain store inventory.
*Evaluate employee performance and identify hiring and training needs.
*Supervise and motivate staff to perform their best.
*Coach and support new and existing Sales Associates.
*Communicate with clients and evaluate their needs.
*Analyse consumer behaviour and adjust product positioning.
*Handle complaints from customers.
*Research emerging products and use information to update the store’s merchandise.
*Create reports, analyse and interpret retail data, like revenues, expenses and competition
*Conduct regular audits to ensure the store is functional and presentable.
*Make sure all employees adhere to company’s policies and guidelines.
*Act as our store’s representative and set an example for our staff.

Visual Merchandiser at adidas store kuwait
  • Kuwait - Al Kuwait
  • May 2017 to February 2019

maintaining brand detail standard in order to give a very good experience for the customers, communicating with the managers if they need our support to promote or highlight the none moving products and new collection,
create an outfit for the maniquen as the best looks and become an inspirastion or sample for the customers.

sales associate at adidas store kuwait
  • Kuwait - Al Farawaniyah
  • March 2015 to May 2017

aiming and providing ang highly customer service in the store daily to maintain the good relation of the customer and to achieve the daily target...

sales assistant at aamal holding diet care
  • Kuwait - As Salimiyah
  • January 2013 to February 2015

Education

Diploma, Hotel and Restaurant Management
  • at Ozamiz City School of Arts and trades
  • April 2008

A study of personal cleanliness; Sanitary practices in food preparation; causes; investigation and control of illness caused by food contamination and work place sanitation standards. this course provides and overview of the lodging management industry.

Specialties & Skills

Merchandising
computer literate proficient micro excel & word
solving problem, customer complain, and computer literate

Languages

English
Expert