Executive Assistant to Chairman & Vice- Chairman
Links Insurance Brokers
Total years of experience :16 years, 9 Months
Key Responsibilities: Executive Assistant
• Providing high level business and Executive Assistant support to two high-net-worth individuals.
• Managing the workflow of the Chairman and Vice-Chairman’s personal businesses and investments.
• Implementing processes for the Chairman and Vice-Chairman’s personal new start-up businesses.
• Supervising and training new recruits for the Chairman and Vice-Chairman’s households.
• Developing and executing the new company website and brochure for Farooq Investments.
• Providing Executive Assistant support outside of office hours and at different time-zones.
• Diary management (both personal and professional) - organising business meetings, rsvp to invitations, creating daily itineraries and ensuring the
smooth running of the Chairman and Vice Chairman’s diaries.
• Organising global golf tournaments such as the Abu Dhabi Invitational for the Chairman.
• Managing the finances of the Chairman and coordinating all payments with the Finance Manager.
• Organising complex business and personal travel (private and commercial) for the Executives and their families.
• Arranging employment visas, cancellations, renewals for new joiners’ and household staff.
Key Responsibilities: Executive Assistant
• Manage multiple projects as assigned by the Chairman related to diverse lines of business, community, and personal interests with inter-related activities and relationships.
• Coordinate calendar, travel, meeting, and schedule arrangements for the Chairman, staff, business partners, and customers. Includes initiating contact and securing appointments, equipment, and facilities as appropriate.
• Working closely with other team members to assure the Chairman’s preparation for meetings, presentations or other engagements
• Handling financial and accounting matters for the chairman with confidentiality.
• Prepares and sends business and private correspondence.
• Carrying responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws.
• Serve as gatekeeper to the Chairman & CEO, managing his schedule, planning and scheduling meetings, conferences,
teleconferences, etc.
• Staff the Chairman & CEO as needed, serve as note-taker, and facilitate action items
• Perform research as required
• Read and route correspondence; draft letters and documents
• Assist in the preparation of board meetings
Key Responsibilities: Executive Assistant
• Manage multiple projects as assigned by the Chairman related to diverse lines of business, community, and personal interests with inter-related activities and relationships.
• Coordinate calendar, travel, meeting, and schedule arrangements for the Chairman, staff, business partners, and customers. Includes initiating contact and securing appointments, equipment, and facilities as appropriate.
• Working closely with other team members to assure the Chairman’s preparation for meetings, presentations or other engagements
• Handling financial and accounting matters for the chairman with confidentiality.
• Prepares and sends business and private correspondence.
• Carrying responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws.
• Serve as gatekeeper to the Chairman & CEO, managing his schedule, planning and scheduling meetings, conferences,
teleconferences, etc.
• Staff the Chairman & CEO as needed, serve as note-taker, and facilitate action items
• Perform research as required
• Read and route correspondence; draft letters and documents
• Assist in the preparation of board meetings
• Typing correspondence letters to investors
• Manage CEO complex travel arrangements, booking fights, accommodation, transfers and car hire
• Prepare and co-ordinate meetings for business trips
• Event Management
• Office manager
• Process invoices
• Diary Management
• Answering main telephone switchboard
• Liaising and supporting the team
• Database development & maintenance
Gordian Knot Limited, Personal Assistant to Managing Directors/Office Manager London, UK
January 2013-Present
Correspondence: • Typing correspondence letters to investors
• Liaising and supporting the
• Maintain confidentiality of sensitive documents
• Organize and coordinate executive level meetings and also organizing conference calls
• Ensuring completion and filing of all call reports
• Prior to meetings prepare board papers and presentation
• Filing of all counterparty correspondence both personal and business
• Organize Directors personal filing for real estate
• Preparing confidential presentations for meetings on behalf of the directors.
• Manage Directors complex travel arrangements, booking fights, accommodation, transfers and car hire
• Arrange necessary travel visas
• Prepare and co-ordinate meetings for business trip
• Prepare package for traveler consisting of blank call reports, tickets and company background material, presentations, itinerary and additional information as requested.
Departmental Support: • Departmental support work according to the Service Level Agreements frameworks
• FSA administration matters
• Updating the holiday spreadsheet and keep record of all absences
• Match invoice/delivery notes and authorize where applicable
• Project assistance
General Duties: • Answering main telephone switchboard
• Filing and adding of contact business cards to the database
• Database development & maintenance
• Diary Management
SKY NEWS & SPORTS, Front of House & Personal Assistant to Operations Manager London, UK
October 11- October 12
• Reservation of meeting rooms on a computerized meeting room booking system
• Meeting and greeting clients, executives and staff
• Liaising with other receptionists, the catering team and the AV team
• Liaising with the PAs and executive directors
• Assisting in the co-ordination and preparation of meeting rooms
• Working within a team of receptionists and front of house staff
• Having an eye for detail and checking rooms are perfect each time
• Provide 'front line' response to site based staff to resolve issues such staff passes issues or new staff passes being created and updated on the Janus system.
• Ensuring customer complaints, observations are captured and documented and passed to relevant line manager
• Working with line managers to ensure all sites are manned and roistered within the Operations system, in line with contractual requirements
• Providing security access to staff members who require access to restricted rooms and studios.
• Updating staff Personal employment details on the system from HR.
SANTANDER BANKING GROUP, Customer Service Advisor London, UK
January 2009- June 2012
• Accountable for increasing sales by creating customer interest on a range of financial Products and solutions
• Providing guidance to customers to meet their personal financial needs, by pointing out where they can save money with our products and securing a sale or referring them to an appropriate colleague
• Resolving Customer complaints or issues on Product
• Record contact events accurately in the bank database and follow up any outstanding issues
• Responsible for all related administrative and functional tasks
• Efficient and accurate in following sales processes and completing related administration.
• Responsible for representing the Santander Bank to the existing and new customers, making sure their customers get the best service possible at all times.
Eclipse LTD, Administrator London, UK
January 2007-December 2008
• Manage and co-ordinate on multiple administrative tasks, reporting in to the head of administration.
• Accurately manage collection and data entry on various database and management systems as well as to ensure regular updates.
• Control and structure filing and documentation.
• Devise, train and monitor telephone response template and interaction between all staff members and clients.
• Direct communication to the appropriate functions in a timely manner