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Lena Lu, Export Supervisor

Lena Lu

Export Supervisor·Choicest Corporation

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 16 years, 7 months

Export Supervisor

July 2021 - March 2025

Choicest Corporation

Dongguan, China

July 2021 - March 2025

1, Big client development via social media
2, Manage and supervise the product development and promotion for all product types .
3, Manage quotation, sample and sample delivery with factory and customer
4, Manage daily communication with oversea customers via email, skype, video meeting and maintain great relationship with the customers.
5, Manage the subordinates to work with cpmpany and buyers for new products, sourcing factory and production status
6,Manage people in Shipping depart for
consolidated shipment.
7,maintain good relationship between the internals and externals of the company;
8,Manager the application and arrange sample test, .factory audit and goods inspection to
the 3rd labs
9, Deal with meeting reports and various list.
10,follow up the goods payment from customer to the supplier
11, Manage the status of alibaba RFQ
12, Follow up the exhibition sample to oversea or domestic.Handle the visa and other administration supports for oversea co-workers or customers.
13, Occasionally have a trip to the factories if it is necessary;Follow up and arrange other tasks from the Boss.

Company industry:
Trading & Commodity Trading

Export Manager

July 2021 - February 2025

Choicest Corporation(Taiwan)

Dongguan, China

July 2021 - February 2025

1, Big client development via social media
2, Manage and supervise the product development and promotion for all product types .
3, Manage quotation, sample and sample delivery with factory and customer
4, Manage daily communication with oversea customers via email, skype, video meeting and maintain great relationship with the customers.
5, Manage the subordinates to work with cpmpany and buyers for new products, sourcing factory and production status
6,Manage people in Shipping depart for
consolidated shipment.
7,maintain good relationship between the internals and externals of the company;
8,Manager the application and arrange sample test, .factory audit and goods inspection to
the 3rd labs
9, Deal with meeting reports and various list.
10,follow up the goods payment from customer to the supplier
11, Manage the status of alibaba RFQ
12, Follow up the exhibition sample to oversea or domestic.Handle the visa and other administration supports for oversea co-workers or customers.
13, Occasionally have a trip to the factories if it is necessary;Follow up and arrange other tasks from the Boss.

Company industry:
Trading & Commodity Trading

CEO Assistant

April 2018 - July 2021

Senergy Electronic Technology(Dongguan)Ltm.

Dongguan, China

April 2018 - July 2021

Language Support:
1, Interpretor in English and Chinese for Foreign CEO and company employees;
2, Translate all company document in English Version before release;
New Customer Service:
1, Implement new product development in all department.
2, New orders management
3, Concern production status
4, Arrange and work with -party inspection team
5, Shipment arrangement and tracking
6, Follow up customer complaints and collection
Other assistance of Financail and Administration Depart.
1, Help to prepare English Financial Statement
2, Help to Oversea Visa Application for all employees, CEO and oversea customers.
3, Give an assistance to book a hotel room, meal offer and car arrangement for CEO or Oversea customers.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Senior Commercial Officer

March 2011 - March 2017

GW Plastics Co. Ltd.

Dongguan, China

March 2011 - March 2017

1, Manage orders issues and follow up package materials; mass production and shipping process;contact with the 3rd lab and arrange a booking for inspection.
2, Enhance customer relationship by email, phone; handle after-service and complaints;
3, Make invoices & booking lists and arrange shipment;deal with deviation situation of shipment;
3, Maintain the corrected datum in ERP;
4, Work with the internals to develop new products including costing and samples shipment;
5, Submit monthly sales, forecast report to General Manager at monthly meeting;
6, Collect overdue accounts;
7, Assist administration for commercial department (such as ordering stationery, filing documents, booking meeting room for commercial department and reserving car,hotel room and plan ticket for the foreign customers);
8, The other tasks were assigned by the supervisor.
Resignation Reason: My mother was sick and I went to hometown to look after her and my daughter untile she went to infant's school.

Company industry:
Medical & Healthcare Equipment

High School English Teacher

September 2007 - February 2011

Experimental Middle School

Nanning, China

September 2007 - February 2011

Offer primary English Lesson to 210 students from different classes.

Company industry:
Primary, Prep, & Secondary School

Education

Hult International Business School

January 2027

January 2027

Master's degree, MBA

United Arab Emirates

Guizhou Minzu University

July 2007

July 2007

Bachelor's degree, English Language and Literature

China

Skills

Oversea Customer Development
Expert
Oversea Customer Development
Expert
China Factories Scourcing
Expert
China Factories Scourcing
Expert
SEA Factories Sourcing
Beginner
SEA Factories Sourcing
Beginner
Product Development in Multi-Industrial
Expert
Product Development in Multi-Industrial
Expert
ERP Order Managerment
Expert
ERP Order Managerment
Expert
Shipment Management
Expert
Shipment Management
Expert
Team Training&Management
Expert
Team Training&Management
Expert
Collection and Reconciliation
Expert
Collection and Reconciliation
Expert
Chinese & English Translation
Expert
Chinese & English Translation
Expert
Prepare financial statements for Small Company
Expert
Prepare financial statements for Small Company
Expert

Languages

English
Expert
Chinese
Native Speaker