Lenn Sistoza, Senior Sales Consultant

Lenn Sistoza

Senior Sales Consultant

Al Muftah Group

Location
Qatar
Education
Bachelor's degree, Hotel and Restaurant Management
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Senior Sales Consultant at Al Muftah Group
  • Qatar
  • My current job since October 2013

Consistently look for opportunities to gain new members and elevate service levels.
• Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc.
• Perform all basic transactions including billing change, freeze, club to club transfer, member to member
transfer.
• Handle member complaints and resolve issues promptly.
• Answering phone calls and Membership inquiries and concerns

Receptionist at Rajah Travel Corporation (ASIAN DEVELOPMENT BANK Implan
  • Philippines
  • March 2011 to September 2011

Answer phone calls in a courteous manner
• Making Travel Tax exempt forms
• Monthly report to the General Manager
Sarong Millennia Walk,

Service Attendant
  • Singapore
  • September 2010 to November 2010
Service Attendant at Sofitel Philippine Plaz
  • Philippines
  • June 2008 to June 2010

Food attendants greet customers and answer their questions about meal specials or
specific diet requests.
• Take beverage and food orders.
• Check-in with guests to ensure that everything is going well.

Education

Bachelor's degree, Hotel and Restaurant Management
  • at Lyceum of the Philippines University
  • January 2008

in

Bachelor's degree, Hotel and Restaurant Management
  • at Lyceum of the Philippines University
  • June 2005

in

Specialties & Skills

BILLING
TELEPHONE SKILLS
GENERAL MANAGEMENT
TAX PLANNING
CUSTOMER SERVICE
DETAIL ORIENTED
NETSCAPE COMMUNICATOR
PROTOCOLS