LEO DELA CRUZ, BVLGARI Travel Retail Brand Ambassador

LEO DELA CRUZ

BVLGARI Travel Retail Brand Ambassador

DUBAI DUTY FREE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, CTH UK DIPLOMA IN HOTEL MANAGEMENT
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

BVLGARI Travel Retail Brand Ambassador at DUBAI DUTY FREE
  • United Arab Emirates - Dubai
  • My current job since March 2010

Working as BVLGARI Brand Ambassador for travel retail industry in the World’s No.1 Airport Retailer - Dubai Duty Free, providing world class customer service experience with enthusiasm and responsible for:
- Checking and/or preparing requisitions for delivery of sufficient stock to the Shop floor from either main stores or suppliers.
- Ensuring stock is displayed according agreed guidelines and standards.
- Continually monitor displays to reflect stock situations.- Informed all concerned parties regarding stocks out, new products and general product information.
- Receiving stocks according to procedures and policies.- Ensuring stock on display is up to date; old items are removed and follow up of non-availability of products.
- Serves customer with dedication and passion.

Education

Bachelor's degree, CTH UK DIPLOMA IN HOTEL MANAGEMENT
  • at BOSTON SCHOOL OF BUSINESS
  • January 2010

COMPLETED LEVEL 4 DIPLOMA IN HOTEL MANAGEMENT, WITH THE NATIONAL QUALIFICATION NUMBER OF 500/7370/9, AWARDED BY CONFEDERATION OF TOURISM AND HOSPITALITY (CTH) IN LONDON UNITED KINGDOM.

Specialties & Skills

Hospitality
Microsoft Office
Sales Driven
Management Practices
Call Center
MS OFFICE
INTERNET
Training
Merchandising
Sales and MArketing
Management

Languages

English
Expert

Memberships

CONFEDERATION OF TOURISM AND HOSPITALITY INDUSTRY UNITED KINGDOM
  • MEMBER
  • October 2008

Training and Certifications

Luxury Reserved Training (Training)
Training Institute:
Diageo MENA Region Brand Ambassador Conference
Date Attended:
August 2011
BVLGARI Jewelry, Watches and Accessories Training (Training)
Training Institute:
BVLGARI Middle East Travel retail Brand Ambassador Conference
Date Attended:
October 2012