Sales Manager
Mandarin Oriental
مجموع سنوات الخبرة :8 years, 6 أشهر
Responsible for corporate and leisure segments both local and international
- Daily sales calls to corporate and leisure accounts
- Delphi champion, successfully handle the entire set-up of all guest rooms and meeting information in Delphi
- Worked closely with Revenue team to establish a selling strategy
- Monitor competition for target accounts
- Design and develop hotel's rate proposals and contracts
- Responsible for corporate and consortia RFP submissions and re-negotiation on Nexus
- Preparing quarterly action plans
- Participated in industry-related organizations and networking events to create Hotel awareness
- Arrange and plan FAM trips from Russia, India and South America
- Identify and pursue new business opportunities in a competitive, rapidly changing industry
MANDARIN ORIENTAL, MILAN
Responsible for leisure and corporate business including MICE
Managed leisure and MICE business from Middle East and India
- Quarterly sales trips to Middle East and India
- Represented the Hotel at International Exhibitions and Road shows
- Strengthened relationship with existing accounts and identified new business opportunities
- Performed market analysis and trend reports
- Champion for MarRFP, handled requests to bid and re-negotiations for global accounts
- Showcased the Hotel as a wedding destination from India
Targeted key accounts to drive business potential
- Managed corporate portfolio based on segmentation (Banking, Telecommunication, IT, Oil & Gas)
- Liaised with local travel agencies and wholesalers
- Conducted site inspections and quality entertainment with key accounts and potential new accounts
- Achieved group and FIT sales targets by 124%
Managed corporate and travel agents both local and international (Groups and FIT)
- Actively used Starwood Sales & Marketing programs
- Conducted business trips to Dubai and Abu Dhabi for corporate accounts
- Developed knowledge of market trends
- Achieved group and FIT sales targets by 110%
Provided administrative support to the Sales & Marketing team
- Handled individual, group and events inquiries and conducted site inspections
- Developed a good knowledge of Opera and Delphi
EDUCATION
Giovanni Paolo II Rome,