Asst. Human Resources Manager and Office Manager
Industrial and Commercial Bank
Total des années d'expérience :16 years, 7 Mois
RECRUITMENT
• Plans and executes recruitment activities including placing job advertisements, resume screening, candidates short listing, interviewing, hiring and onboarding to growth and retention to support manpower needs in line with the Bank and business objectives.
OPERATIONS
• Draft revisions and designs of HR Procedures, Company policy, KPI and SOPs that comply with Qatar Labor Law and QFC Interpretations & Guidelines, Employment Standards and Regulations liaison with corporate employment lawyers
• Ensure compliance with all relevant policies, procedures, and controls across the department to guarantee self and team safety, legislative compliance
• Maintain company organization charts, employee directory, HR systems’ up to date at all times and processes and ensure the requirements for the Bank’s international secondees are met
• The intermediary person between Business and Human Resource, who implements and manages end-to-end human resource strategies and initiatives besides day-to-day activities
• Manage the annual review of the employee benefits provision, including Private Medical Insurance, Life Assurance and other core benefits, benchmarking to the market as needed.
TRAINING
• Create and deliver L&D initiatives, including lunch & learns and bite sized training, this may include delivery of training related to people management and sourcing of appropriate suppliers for other training. Manage learning and development activities from an administration and coordination perspective.
ADMINISTRATION
• Preparing documents and supporting the Finance Department with invoices, billing processes, and tracking expenses. Responsible for preparing office expense reimbursements in line with the company’s international and local business policy. Liquidates handled petty cash for company use.
• Schedules and arranges meetings and conferences for GM and/or management staff and notifies interested parties. Assist in presentations, important meetings and events.
Samrya Group (Trading & Contracting, Hospitality, Hotels, Real Estate, Petrol Station)
• Recruiting to onboarding, to growth and retention.
• Leads recruitment, sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates/ screening, support and suggest improvements to the entire recruitment process and prepare recruitment materials.
• Act as a point of contact and build influential candidate relationship during the selection process
• Training and Development and helps develop compensation and benefits plans
• Supports design and implement company policies that promote a healthy work environment
• Ensure HR staff addresses employees’ requests and grievances in a timely manner
• Maintain HR procedures that comply with labor regulations
• Making performance reviews are maintained and recorded accordingly
• Payroll process and Coordinates Admin for Employee Files and government ID renewals with liaison to PRO.
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Supervise administrative staff and divide responsibilities to ensure performance
• Support budgeting and bookkeeping procedures
• Submit timely reports and prepare Presentations/ proposals as assigned
• Cope with agendas/travel arrangements/appointments for the upper management. In - charge in ticket bookings, Hotel and visa processing Etc.
Excellent comprehension and experience in different kind of System/applications:
MS Office (Microsoft Office)
WPS Office (Writer, Presentation and Spreadsheets)
Windows Email
IBM, Lotus Notes 8.5
Oodoo Application
SAP
ERP
Recruitment: Bayt.com Qatar
GulfTalent
JobStreet
HR Officer
• Supporting the development and implementation of HR initiatives and systems
• Providing counseling on policies and procedures
• Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Create and implement effective onboarding plans
•Develop training and development programs
•Assist in performance management processes
•Support the management of disciplinary and grievance issues
•Maintain employee records (attendance, data etc.) according to policy and legal requirements
•Review employment and working conditions to ensure legal compliance
Quality Control Agent
• Transcribers listen to recorded dictations to interpret and transcribe them, translating into long-form text.
• Review drafts prepared by speech recognition software, ensuring that it’s correct and complete, and making any edits for accuracy and consistency in style.
• Escalates/Converting Voicemails into Text Messages for Canadian Account and Australian Accounts
• Under AT&T
Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately
Time management - transcribers must work quickly but efficiently, keeping tight deadlines and managing their time effectively
Computer skills - word-processing software and audio players are tools that are regularly used by transcribers, so applicants for this role need to be comfortable using computers and different types of programs
Detail oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
Writing skills - in order to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
• Maintains inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory.
• Locates materials and supplies by pulling and verifying materials and supplies listed on production orders.
• Maintains in-process inventory at work centers by delivering and opening materials and supplies.
• Documents materials and supplies disposition by recording units delivered and location of units.
• Receives credit-return material and supplies from production by verifying materials and supplies code and lot number and quantity; placing materials in stock.
• Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product.
• Documents product shipment by recording units shipped.
• Maintains material-handling equipment by completing pre-use inspections; making operator repairs.
• Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Organization, Scheduling, Analyzing Information, Dealing with Complexity, Deadline-Oriented, Time Management, Process Improvement, Safety Management, Inventory Control, Lifting, Data Entry Skills
• Preparing End of day sales reports.
• Assigned to compile store sales at the end of the day including store accounts and paper works
• Handling Store operation with co - managers on shift
• Provides information to customers
• Provide relates to available schedule for the meeting and birthdays, meals and other important issues to their party needs
• Encodes each products delivery on the company’s computerized data base program
• Handling branches’ money.
• Acting as Shifting Manager
• Supervised, motivated, evaluated, and coached employees and facilitated effective training programs
• Calculated timecards, processed employee payroll, and managed revenue.
• Responded to and effectively resolved customer complaints in a timely manner to ensure satisfaction
• Maintained inventory control of all products and enforced all proper food sanitation procedures
• From Service Crew promoted as Senior Cashier to Assistant Manager Position.
• Working Student.