ADMINISTRATIVE OPERATIONS MANAGER
MIDDLE EAST GROUP OF COMPANIES
Total des années d'expérience :11 years, 8 Mois
• Supervised processes to ensure timely production shipments.
• Developed and enforced safety procedures, tracked production standards and developed quality control programs.
• Manage team members to foster a positive relationship with clients, sales forces and internal business partners.
• Provide daily direction of activities, manage productivity.
• Identify and provide feedback to upper management on the process workflow and identify training opportunities by reviewing pipeline reports.
• Monitored quality, cost, and productivity, and implement improvement activities resulting in cost savings.
• Managed logistical operations, engage in high-level negotiations in procurement, dispatching.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Establish and maintain the highest standard of store environment in providing excellent & professional customer and after-sales services.
• Develops, monitors and manages all store and field expenses with a focus on meeting budget guidelines while investing in the activities that drive value
• Provided critical support to company-owned and indirect retail operations by documenting best practices, and ensuring that communications were concise, comprehensive.
• Supervised multiple project teams simultaneously.
• Coordinated infrastructure build-outs for portfolio platforms.
• Controlled scope, schedule, and budget while coordinating team efforts.
Coordinate with the client’s representative and the consultants.
Supervise subcontractors and site teams during execution of all works
Check the quality of work produces and instructs rectifications where needed
Manage major projects within the company ensuring appropriate and timely execution.
Manage import freight operations and maintain a strong relationship with overseas vendors.
• Maintaining effective communication channels and relationships with the client organizations and other business partners
• Responsible for overseeing the day to day operations of HR SSO to ensure that all KPI/SLAs are met or exceeded
• Participates in the resolution of major problems such as labour disputes, workforce staffing, contract/subcontract administration
• Conduct site visits and review operational processes to ensure compliance and identify opportunities and best practices; create and execute the action plans in coordination with delivery partners.
• Assisting is the procurement of new vehicles and completing all registration procedures for newly acquired vehicles
• Purchasing insurance protection & renewing policies for vehicles and customers based on the company’s strategy
• Understanding vehicle replacement policies, vehicles disposal channels, remarketing and vehicles leasing.
• Managed maintenances and fuel programs and ensured the absence of all discrepancies.
• Work with the functional teams to ensure support solutions are in place for strategic plans.
• Perform detailed quantitative and qualitative analyses to support strategic and tactical decisions that improve performance in the near and long term
• Manage, develop, and lead customer-facing initiatives to deliver the best possible customer service.
• Made cost-effective vehicle vendor recommendations.
• Evaluated repairs to ensure quality and safety.
• Tracked fleet movements and made efficiency recommendations.
• Documented fleet repair history and determined when replacements were necessary.
1.Identify business opportunities and target markets.
2.Arrange meetings with potential clients.
3.Manage account management and expansion activities.
4.Record sales information and maintain customers’ records.
5.Make rapid calculations of costs in order to provide temporary quotations.
6.Prepare sales reports by analyzing and summarizing information.
1.Identify Business Opportunities
2.Prepares Reports by collection, analyzing and summarizing information
3.Maintains relationship with clients by providing Support, information and guidance