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ساراث بوكات, ADMINISTRATIVE OPERATIONS MANAGER

ساراث بوكات

ADMINISTRATIVE OPERATIONS MANAGER·MIDDLE EAST GROUP OF COMPANIES

قطر

ماجستير, MBA in International Marketing

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 9 أشهر

ADMINISTRATIVE OPERATIONS MANAGER

نوفمبر 2021 - حتى الآن

MIDDLE EAST GROUP OF COMPANIES

الدوحة، قطر

نوفمبر 2021 - حتى الآن

• Supervised processes to ensure timely production shipments.
• Developed and enforced safety procedures, tracked production standards and developed quality control programs.
• Manage team members to foster a positive relationship with clients, sales forces and internal business partners.
• Provide daily direction of activities, manage productivity.
• Identify and provide feedback to upper management on the process workflow and identify training opportunities by reviewing pipeline reports.
• Monitored quality, cost, and productivity, and implement improvement activities resulting in cost savings.
• Managed logistical operations, engage in high-level negotiations in procurement, dispatching.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

مجال الشركة:
إنتاج الأغذية والمشروبات
الدور الوظيفي:
إدارية

OPERATIONS MANAGER

أكتوبر 2020 - أكتوبر 2021

ABS & PARTNERS (GREENVALLEYS HYPERMARKET)

الدوحة، قطر

أكتوبر 2020 - أكتوبر 2021

• Establish and maintain the highest standard of store environment in providing excellent & professional customer and after-sales services.
• Develops, monitors and manages all store and field expenses with a focus on meeting budget guidelines while investing in the activities that drive value
• Provided critical support to company-owned and indirect retail operations by documenting best practices, and ensuring that communications were concise, comprehensive.
• Supervised multiple project teams simultaneously.
• Coordinated infrastructure build-outs for portfolio platforms.
• Controlled scope, schedule, and budget while coordinating team efforts.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
إدارية

OPERATIONS MANAGER

يناير 2018 - سبتمبر 2019

HERITAGE INTERNATIONAL TRADING WLL

الدوحة، قطر

يناير 2018 - سبتمبر 2019

Coordinate with the client’s representative and the consultants.
Supervise subcontractors and site teams during execution of all works
Check the quality of work produces and instructs rectifications where needed
Manage major projects within the company ensuring appropriate and timely execution.
Manage import freight operations and maintain a strong relationship with overseas vendors.

مجال الشركة:
تجارة السلع
الدور الوظيفي:
إدارية

OPERATIONS MANAGER

أبريل 2016 - ديسمبر 2017

BIZOTIC INTERNATIONAL TRADING CONTRACTING WLL

الدوحة، قطر

أبريل 2016 - ديسمبر 2017

• Maintaining effective communication channels and relationships with the client organizations and other business partners
• Responsible for overseeing the day to day operations of HR SSO to ensure that all KPI/SLAs are met or exceeded
• Participates in the resolution of major problems such as labour disputes, workforce staffing, contract/subcontract administration
• Conduct site visits and review operational processes to ensure compliance and identify opportunities and best practices; create and execute the action plans in coordination with delivery partners.

مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية
الدور الوظيفي:
إدارية

ADMIN & OPERATIONS MANAGER

يوليو 2012 - ديسمبر 2015

EXPRESS TRANSPORT & TRADING CO WLL

الدوحة، قطر

يوليو 2012 - ديسمبر 2015

• Assisting is the procurement of new vehicles and completing all registration procedures for newly acquired vehicles

• Purchasing insurance protection & renewing policies for vehicles and customers based on the company’s strategy

• Understanding vehicle replacement policies, vehicles disposal channels, remarketing and vehicles leasing.

• Managed maintenances and fuel programs and ensured the absence of all discrepancies.

• Work with the functional teams to ensure support solutions are in place for strategic plans.

• Perform detailed quantitative and qualitative analyses to support strategic and tactical decisions that improve performance in the near and long term

• Manage, develop, and lead customer-facing initiatives to deliver the best possible customer service.
• Made cost-effective vehicle vendor recommendations.

• Evaluated repairs to ensure quality and safety.
• Tracked fleet movements and made efficiency recommendations.

• Documented fleet repair history and determined when replacements were necessary.

مجال الشركة:
النقل بالسيارات
الدور الوظيفي:
إدارية

Sales Executive

ديسمبر 2011 - يوليو 2012

Premier Auto Service

كيرالا، الهند

ديسمبر 2011 - يوليو 2012

1.Identify business opportunities and target markets.
2.Arrange meetings with potential clients.
3.Manage account management and expansion activities.
4.Record sales information and maintain customers’ records.
5.Make rapid calculations of costs in order to provide temporary quotations.
6.Prepare sales reports by analyzing and summarizing information.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
المبيعات

Sales Executive

مايو 2009 - سبتمبر 2009

Global Medi Systems

الهند

مايو 2009 - سبتمبر 2009

1.Identify Business Opportunities
2.Prepares Reports by collection, analyzing and summarizing information
3.Maintains relationship with clients by providing Support, information and guidance

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
المبيعات

التعليم

University of wales Trinity St David

نوفمبر 2011

نوفمبر 2011

ماجستير، MBA in International Marketing

المملكة المتحدة

Nehru Arts and Science College

مارس 2009

مارس 2009

بكالوريوس، Business and Management

الهند

Skills

Administration

Expert

Business Information

Expert

Business Expansion

Expert

Company Operations

Expert

Organizational Performance

Expert

Marketing Ability to adapt quickly to new IT technologies with excellent IT skills Effective presen

Intermediate

Operations Management

Intermediate

Procurement

Intermediate

Management

Expert

Operation

Intermediate

Facilities

Expert

Administration

Expert

Customer Service

Expert

Problem Solving

Intermediate

Microsoft Office

Intermediate

HR Management

Intermediate

Sales Coordination

Intermediate

Microsoft Excel

Intermediate

Human Resources

Intermediate

Sourcing

Intermediate

Hiring

Intermediate

Business Development

Intermediate

Recruitment

Intermediate

Employee Relations

Intermediate

Negotiation

Expert

Data Entry

Expert

Administrative

Expert

operations

Intermediate

Business Information

Expert

Business Expansion

Expert

Company Operations

Expert

Organizational Performance

Expert

اللغات

الانجليزية

متمرّس

الهندية

متوسط

الملايام

متمرّس

التاميلية

متوسط

التدريب و الشهادات

التدريب
Masters Entry Program
College of Technology London
Oct 2009

الهوايات والاهتمامات

Driving , Music, Sports