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Lerato Legadima, Virtual Assistant (Executive-Level Support)

Lerato Legadima

Virtual Assistant (Executive-Level Support)·DFR Group

South Africa

Bachelor's degree, Public Administration

Work experience

Total years of experience: 3 years, 5 months

Virtual Assistant (Executive-Level Support)

January 2024 - January 2025

DFR Group

Pretoria, South Africa Remote

January 2024 - January 2025

• Provided exceptional executive support to senior leadership, optimizing complex scheduling and ensuring smooth operations across multiple time zones.
• Composed and managed a high volume of professional correspondence, enhancing communication efficiency.
• Developed and maintained an organized electronic filing system with version control, guaranteeing quick access to critical documents.
• Processed supplier invoices and meticulously tracked office expenditures, contributing to effective budget management.
• Collaborated with cross-functional teams to streamline administrative processes, improving overall office productivity.
• Leveraged strong organizational skills to prioritize tasks and meet deadlines in a fast-paced environment.

Company industry:
Distribution, Supply Chain & Logistics

Administrative Officer (Internship)

January 2023 - January 2024

South African Department of Defence - DMD Division

Pretoria, South Africa

January 2023 - January 2024

• Efficiently managed the Director's diary, ensuring optimal scheduling of cross-divisional meetings while preparing and distributing detailed agendas, board packs, and official minutes for senior leadership.
• Developed and maintained comprehensive document registers, meticulously tracking incoming and outgoing correspondence to uphold compliance with departmental records management policies.
• Expertly coordinated domestic travel and accommodation arrangements for departmental staff, processing travel claims and reconciling expense submissions to streamline operations and enhance efficiency.
• Demonstrated strong organizational skills and attention to detail, contributing to the overall effectiveness of the administrative team and supporting executive-level operations.

Company industry:
Administration Support Services

Administrative Clerk (Volunteer)

December 2020 - January 2021

Brits Magistrate Court

Brits, South Africa

December 2020 - January 2021

• Managed the processing of legal maintenance order applications, ensuring meticulous and confidential filing systems to enhance operational efficiency.
• Acted as a key liaison between applicants and legal staff, effectively coordinating post-hearing documentation to guarantee timely and accurate information exchange within a fast-paced court environment.
• Provided comprehensive office support, including document preparation, correspondence management, and various administrative tasks, demonstrating strong organizational and multitasking skills under the guidance of legal professionals.
• Developed a keen understanding of office procedures and legal documentation, equipping me for roles such as Executive Secretary, Administrative Officer, and Virtual Assistant.

Company industry:
Law Enforcement & Civil Defence

Cashier

December 2017 - January 2019

Pick n Pay Family

Pretoria, South Africa

December 2017 - January 2019

• Managed cash handling and point-of-sale operations with precision, ensuring financial accuracy and efficiency.
• Provided exceptional customer service in a fast-paced retail setting, enhancing client satisfaction and loyalty.
• Cultivated strong attention to detail, essential for maintaining organized records and managing administrative tasks.
• Developed effective communication skills through direct interaction with diverse clientele, facilitating smooth information flow.
• Demonstrated adaptability and problem-solving abilities, crucial for supporting executives and managing office operations.
• Leveraged multitasking skills to prioritize tasks and meet deadlines in a dynamic work environment.

Company industry:
Retail & Wholesale

Education

University of South Africa (UNISA)

January 2024

January 2024

Bachelor's degree, Public Administration

South Africa

IIE Rosebank College

January 2020

January 2020

Bachelor's degree, Public Administration

South Africa

Royal Schools Princess Park

January 2016

January 2016

High school or equivalent, National Senior Certificate/Grade 12

South Africa

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
CLIENT CONFIDENTIALITY
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DOCUMENT CONTROL
Intermediate
DOCUMENT CONTROL
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
RECONCILIATION
Intermediate
RECONCILIATION
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate

Languages

English

Beginner

Afrikaans

Beginner