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Lesley Madawo, Spa Hostess

Lesley Madawo

Spa Hostess

Fairmont the Palm Hotel

Location
Qatar
Education
High school or equivalent, MS ( computer programmes)
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Spa Hostess at Fairmont the Palm Hotel
  • United Arab Emirates - Dubai
  • My current job since October 2012

Welcoming guests with a smile everydya in the spa.
Engaging with guests and ensuring they are comfortable.
Attending to every guests needs when in the spa.
Checking spa soft and alerting therapists of their guest arrival.
Making sure the guests treatments start on time.
Giving a proper goodbye to guests as they leave the spa.
Maintaining cleanliness of the spa.
taking stock of all the amenities in the spa.
Helping in reception whenever necessary.

kids club executive at Amlak Hospitality,Qatar Foundation.
  • Qatar - Doha
  • My current job since October 2014

i work in a kids club as a kids club executive...my work includes attending to children, creating activities, teaching children simple coloring, drawing, creating simple puppets, organizing birthday parties as well as simple yoga and zumba dancing.

Maintaining hygiene by cleaning the place everyday and making it a safe enviroment for the children as well as my collegues.

Education

High school or equivalent, MS ( computer programmes)
  • at Clovers computer college
  • April 2001

Competency in all MS programmes.

Specialties & Skills

Customer Service
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Public Relations
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Sales Process
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Customer Programs
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Receptionist
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Teaching skills
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customer service agent
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Languages

English
Expert
Swahili
Expert

Training and Certifications

Pre School teacher (Certificate)
Date Attended:
December 2008
Guest problems solution training (Training)
Training Institute:
Fairmont the Palm Dubai
Date Attended:
August 2013
Duration:
12 hours

Hobbies

  • Learning about diffrent cultures.
    Interest in learning about different languages from Asia. Participating in annual cooking festivals.
  • learning History and different cultures of the world.
    making friends form all parts of the world to learn about their culture,food and history..reading books and watching documentaries from all over the world.
  • cooking
    Attended different classes both locally and aback to home to hone my cooking abilities.