Worker Welfare Manager
Tristar Engineering & Construction L.L.C
Total years of experience :17 years, 2 Months
Provide leadership and commitment for the betterment of Worker Welfare throughout the organization and with subcontractors, suppliers and vendors involved in the same.
Responsible for the identification of the Worker Welfare needs, Worker Welfare action planning, the development and management of TEC Workers Welfare policies and procedures and Workers Welfare Management Plan’s implementation.
Responsible to create an exemplary environment for all employees. Lead by example by guiding and empowering subordinates and crews, giving support at all time with optimum respect, and consistently acting as an ambassador and best supporter of TEC’s Worker Welfare strategy with everyone.
Accountable to develop, implement and monitor TEC Grievance channels ensuring that no threat, bullying or harassment of any kind will occur. To support and regulate TEC’s disciplinary policy and procedure, aiming to promote continuous improvement in peoples’ behavior’s and/or performance, and not as a mean to punish nor to be used as a threatening argument.
Report and record all WW-related issues, even if some can be dealt with immediately, to guaranty the consistency of the WW corrective actions across TEC and ensure equity across the board.
Develop, implement and lead Worker Welfare audit programs and site inspections for TEC and its subcontractors.
Manage the organization and planning of quarterly Executive Worker Welfare Committee and monthly Worker Welfare Committee meetings, and participate actively, to ensure compliance at all levels, under the guidance and with prior consultation with TEC Executive Manager,
Ensure actions are awarded and followed through until closure, with copies distributed to TEC EWWC Members, and to the client / relevant authorities when required.
Provide expert direction on resolution of Worker Welfare issues, and manage them to satisfaction, following established Worker Welfare Committee and HR policies & procedures and Legal / Federal regulations.
Participate in clients’ Worker Welfare Forums / workshops (as/when required).
Responsible for leading the investigation for Worker Welfare -related incidents and suggest appropriate corrective actions to the Committees.
Set up and maintain controls and documentation procedures
Endorse and submit a Worker Welfare Report that will be submitted to the client, reporting TEC’s performance and that of its subcontractors against the Worker Welfare Minimum Standards. Reports will include the measurement of WW KPI’s performance.
Liaise and communicate with external authorities and stakeholders (e.g. Welfare Forums, Dubai Expo 2020, Municipality, MOL, Police Department, etc.) to promote worker welfare improvements.
Identifying Workers Welfare Training Needs Analysis for the whole TEC organization. Develop and deliver employee welfare related trainings including WW Induction and Orientation programs.
Pre-qualified subcontractors, vendors or suppliers sign off Commitment Letters to TEC WW Minimum Standards to seek alignment and delivery of Worker Welfare KPIs set by TEC WW team.
Reporting To GM)
•Developing HR strategic manpower plans with line Managers and Business Unit Head, by considering immediate and long-term staff requirements
•Talent acquisition for active and passive candidates to close open positions in a timely manner, whilst ensuring the quality of employees hired, the effectiveness of recruiting and selection techniques, and compliance with legislated requirements.
•Lead Recruiters for all open roles within the business unit, supports all recruitment activities for the organization as needed. Managing openings from job description development all the way through to offer acceptance and initiates onboarding.
•Conducting interviews including working with external recruiters, Manpower agencies, interviewing, shortlisting candidates and maintaining Talent Pipeline for critical job roles.
•Advising on pay and all other issues, including promotion and benefits; administer payroll and maintain staff records
•Advice managers and teams in business delivery through enhancing their capability to deliver strategy into action components, manage their people, implement change and build relations with internal and external key stakeholders.
•Provide employee relations counsel to Managers and Employees on HR matters including performance, discipline, organizational decisions and career development.
•Design implement and Ensuring the effectiveness of performance management system while inculcating a high-performance culture by implementing team and organization design solutions, providing measurable performance indicators and improvement plans.
•Conduct job analysis and design appropriate job descriptions, coordinate with the department heads for defining SMART deliverables.
•Managing Employee Relations alongside conducting disciplinary & grievance investigations to help company culture & values through learning & development programs abiding company policies & procedures.
Design & execute Recruitment Campaign in Jordan Amman for NDC (National Drilling Company) and exceed the expected no of hiring from 30 candidates to 130 candidates for different positions (Offshore and onshore).
Conduct Job Analysis and Drafting new Job Descriptions for all middle management position plus senior management.
Designed effective performance management and appraisal system; Establish key performance indicators (KPIs) and parameters for employee performance and productivity evaluation system.
Draft & Implement HR Policies and other ISO Procedure for the Al Shoumoukh Group, Implementation of HR information system & E-Filling system.
Developed and rolled out HR policies in partnership with CEO and legal counsel to ensure compliance with local legislation in line with industry best practices and Al Shoumoukh Group of Companies standards.
Fulfill senior management (VP Operations, CFO, Business Development Manager, and Middle Management Staff) vacancies within the required deadline and having a positive feedback from all line managers.
Set up salary scales/Grade as per Job Role, and Reward & recognition schemes for employee motivation.
RECRUITMENT & SELECTION
Actively engaged across the organization to achieve high standards workforce practices, including recruitment, retention, workforce planning, Employee engagement, Reward & recognition and succession planning.
Full Recruitment Life Cycle from joining to separation - Sourcing, Screening, Evaluating, and Reference checking, sourcing active candidates using job bidding, job posting, newspapers, professional journals, headhunting etc.
Review Shortlisted candidates CV’s and conduct panel interviews with other Head Of departments.
COMPENSATION & BENEFITS/PAYROLL MANAGEMENT
Design and execute employee’s benefit programs such as health insurance, annual airfare, leaves, gratuity, housing/residence allowances, transportation, and education allowances etc.
Calculation and Payment of Annual Leave and End of Service Benefits (EOSB), Pension Funds administration for UAE Nationals, etc.
Verifying group attendance record and prepare employees’ monthly payroll, and related and manage benefits according to the job roles.
Evaluates training needs, and delivers training programs to all staffs, induct new external training institutes for better ROI’s.
Ensure consistent management of a wide range of issues including poor work performance, high turnover, ineffective IMS procedures, Employee grievances & behavioural issues, motivational issues.
Works with the senior leadership team to ensure that the HR strategy is aligned and delivers the business priorities of the functional area., and take necessary steps to analysis cause failure to adhere to the Company’s policies and procedures as a part of the Employee Relations responsibility.
Advises and supports managers on change initiatives that impact the workforce, including the implementation of new organizational structures and reporting relationships, ensuring fair and appropriate process in accordance with policy, good communications with employees and others as appropriate and interdisciplinary collaboration as required.
Positively influences others to achieve results that are in the best interest of the organization. Creates an inclusive work environment that appreciates and respects different and diverse perspectives.
Coaches and supports managers to take on their leadership responsibilities in relation to employment-related policies and procedures while ensuring the overall leadership and management of HR related issues and problems are resolved.
Oversee staff Accommodation and contracts negotiation (Labor Camp, General Insurance, and Medical Insurance). Staff Transport forecasting and arrangements, staff counselling and staff grievance handling, staff motivation, performing all HR operational activities within HR budget and benefiting both management and staff.
Assist HR manager for monitoring employee performance, provide guidance to the employee on daily matters, conduct Performance appraisals and coordinate training and development activities in coordination with line managers. as and when required
Handle Annual Recruitment Budget, and manpower planning tasks.
Staff Recruitment related tasks, Job posting on different media’s, Screening CV's, making interview calls, arrange interviews, Conducting Interviews with the head of the department.
Co-ordinate with recruiting agencies, and prospective candidates to ensure that the recruitment process is carried through until the end.
Confidential Documentation Management - Preparation of salary certificates, NOC letters, Salary transfer letters, Promotion, increment and decrement letters, Memos, Circulars, Notices etc.
Dealing with our panel travel agencies to make Air ticket reservation for all employees as and when required.
Drafting and reviewing HR policies in compliance with the current UAE Labor Law in order to fix and implement upright HR practices.
Effective management of employee files, key documentation, and renewal of work permit’s, passport etc. (in conjunction with PRO)
Monitor employee’s compliance with organization policies and procedure plus compliance with UAE law.
Follow-up with selected candidates for the on-boarding formalities, Conducting Induction/orientation process for new joiners.
Prepare & maintain a log book for insurance claims (Daman, Emirates Insurance, and AXA Insurance) and ensure follow up for their reimbursement status.
Payroll Management under UAE Wages Protection System (WPS) conjunction with daily Attendance record for more than 1, 500 employees for Abu Dhabi Head office and five projects sites as well.
HR dashboard reporting to HR Manager for Staff Headcounts, Staff Turnover, Staff budgeting, payroll, etc.
Draft and implement new Organizational chart for operative accountability and proper chain of command.
Calculate & process employee End of Services Benefits, Leave salary, Salary Advance, Bonus, Over Time and other related benefits with conjunction to UAE Labor Law.
courses: Senior Professional in Human Resources (SPHR) HR Certification Institute™ (USA) Still Attending
